Hays Travel Consett

Very helpful .got hays travel card .lady explained everything .was very helpful

I called after my perants booked a £3.000 holiday to usa to see if they could help with there esta visa applications as my perants are not computer wise got told no but then when I said thanks and hung up they rang me back 3 times to say why did I hang up I told her your being annoying because I said thank you bye and your ringing me 3 times uts crazy happy to take there £3000 but unhappy to help them get there

Wouldn't go anywhere else, lovely staff so helpful

Lovely place to visit the shop hays in stanley staff are helpful and very nice to talk to.. be so proud of themselves thank you

Very pleasant and helpful with holiday enquiry

We were worried about the hotel and the place we were going to we went into hays and was reassured there was nothing to worry about that our hotel and destination was really good .So very happy with the staff from hays .

Excellent travel agents, we came here earlier this year to book a trip to Disneyland Paris for me and my fiance, the agent was incredibly understanding and patient while considering my acess needs and helped us to not only book the holiday and flights but all the appropriate assistance. The agent was friendly and able to show us several options that suited our budget aswell as provide us with plenty of information about travel to Europe and the Disneyland parks themselves. Their exchange cards for £>€ are amazingly convenient.

Foreign Exchange- beware!Haynes Travel are a great northern company, and are excellent at selling holidays.When it comes to foreign exchange, they are very much the same as anyone else. But when you buy foreign currency, they ask you if you would like a ‘buy back guarantee’. This guarantees that you will get the same rate back when you exchange your holiday money for pounds Stirling. The ‘buy back’ will cost you currently, £3.95. DEFINITELY BUY IT!!!Most people may likely ignore it, as they may not envisage having any money left over from your holiday. However, if you don’t have ‘buy back’ they will take your eyes out! They took £30 extra for my transaction- approx 13%!So, they may not tell you that it a really great deal to have the buy back, as it’s not in their interest. But just buy it anyway…it will only cost four quid, but save you much more in the long run.

Easy to book a holiday .

Excellent friendly staff