MTC Windows & Doors

A project manager that didn't keep his word.Extra costs added at the end of the build with no explanation.Plaster work that was not professional. Very, very messy.Damage which was not fixed.I felt cheated and robbed.

Would not recommend this company. They installed my daughter and son-in-law doors and windows and caused them nothing but stress.Never used dusts sheets anywhere, left a total mess every night. One day they used her settee as a saw board resulting in sawdust all over her black corded suite and carpet which they never cleaned up. In fact they never cleaned up after themselves any of the days which resulted in my daughter spending ages cleaning cleaning after a day at work. They ruined her toilet seat and she had to buy a new one.She never knew when they were going to turn up and passed their front door keys to others workers.One day they forgot to lock her front door when they left!!!Job should of took 1 week landed up taking 2 with many mistakes.A totally unprofessional company who seemed to not care about their customer.

I found the builders and joiners to be good at their work. This warrants 2 stars.The plaster was very messy and did a poor job whilst the company director and project manager showed very little regard for providing a profession customer service or a successful conclusion to several remaining problems on the build.The plaster walls were bumpy, you can see the seems between the plaster boards and the mess was incredible. I asked several times for him to clean up and when he eventually did he used a broom that was so full of dust it put more dust into the air than there already was. He moved from a new extension to the kitchen and brought the mess into the kitchen as well.When I complained the project manager ignored me. The project manager didn't write any of the ongoing agreements down and repeatedly changed his story e.g. He said he would not charge for some work due to the poor quality plasterwork but he charged anyway. He added quite a lot of extra items that were not covered in the original quote and did not explain them, saying only it had to be done". In fact based on his reasons at the time he didn't know why some items had been added. He only explained 2 years later after he had actually done some homework. When I didn't pay a few hundred pounds of the final the last instalment he wrote me an email saying how "disappointed" he was and he also reneged on an agreement to replaced several scratched windows until I paid every last penny plus all of the extra items. I had paid within a few hours of them asking all the way through the build. Who writes such childish emails after promptly paying over £60

A pleasure to deal with from start to finish. We've just had 3 windows and a door replaced and we couldn't be happier with the end result.Our quote was very reasonable compared to other local companies and the work was finished to a really high standard. No mess left after the job, extremely professional and we would highly recommend 10/10.

Great people to deal with

3 months to finish a standard new kitchen installation.

Have been dealing with this company for over ten years nothing is too much bother to them. Good to their word on guarantees. Would not go past them for any building or property improvements. Very high standard of workmanship. Easy to understand why they have been around for so long

MTC built our kitchen extension. Great company with a skilled and reliable workforce. Colin was able to help take my plans and adapt them to give us our dream kitchen. Very smooth process throughout the build. Highly recommended.

I arranged a visit for a quotefor 2 windows that need replacing, the sales person Colin Ross arrived on time and appeared pleasant and down to earth with no hard sales tactics. I had briefly mentioned I'd have a previous quote but due to their personal circumstancesIt was looking unlikely they could do the work. Within 3 days Colin very kindly e mailed me the cost to do my windows...however as it was quite a bit more than my first quote I declined as my husband passed away last year and I'm now on 1 salary therefore could not stretch to their quote. Instead of me ignoring my email I repliedJust to let Colin know I wouldnt be going ahead. After sending an e mail and thanking him for his time etc I was gobsmaked to get a reply that basically said he couldnt imagine" anyone doing windows at that price !...I had to read it twice to believe it...all he needed to say was no problem..thanks for letting me know. I repliedletting him know I wasn't impressed. Making me out to be a liar ..just not proffesional AT ALL. He did send an email stating he didnt intend to upset me but the damage was done I now saw him in a diffrent light..and I told him so..he probably only said it becausehe was trying to back track as he should never have written that to a potential customer...if it was a genuine apology surely a phone call would have made a better job of it!.. I'm sure I'll get my windows done just be really careful who I choose next..thanks Colin..you really made my day!.."

Very professional from office, survey to tradesmen. I've used MTC for many years. I recommend them to anyone.