Morris Dibben Sales and Letting Agents Southampton

Recently sold our home with Morris Dibben. Narinder, our sales progressor was always available when we needed updates. Narinder knows the process inside out and understands the stresses and strains, she communicated on our behalf to various parties involved to ensure the sale was progressed and we felt very supported by her during a stressful period. Very happy with all the agents we interacted with, big thanks!

I rented a house from this agency based on their online reviews, but I soon regretted it. They deceived me with false promises and delivered a filthy and uninhabitable property. I wish I could give them a negative rating.They made me sign a rental agreement that said the house was furnished, clean, and had all the appliances working. But when I moved in, I found the opposite. The house was full of mould, the hot water and heating were not working, the kitchen sink was clogged, the bathroom seat was broken, the flush was not working, and the TV, microwave, and blinds were damaged. (See the pictures).I contacted Anais Collier, who was in charge of letting the property, but she did not help me at all. She told me to deal with the maintenance team. I met the branch manager Samantha and complained about the condition of the house, but she denied their misguidance and even claimed that they were not plumbers or electricians and they will not know about these issues unless I reported them. She said they were not responsible for checking things like hot water or sink drainage. She acted as if they could not see the mould that was everywhere.They expected me to live in this horrible place while they fix the issues, which they did not do in more than a month time. The only thing they fixed was the kitchen sink, which took them 17 days. I escalated the issue to their customer care team and asked to break the contract. They took three weeks of time to investigate the issue but to repeat the same words which branch manager had said earlier. They said their maintenance team would look into the issue, which would take ages.They made me to suffer in the property without heating provided and with mould spreading every corner which is a health hazard.And still, they are not considering fixing toilet seat and flush as a priority thing.This agency is a scam and a nightmare. Beware of them.PS: Pictures only representing the mould problem, but not the missing basic amenities like heating, hot water, kitchen sink, toilet issues.

Bought my first properly very recently and the process with Morris Dibben was positive. Narinder in particular kept me up to date with phone calls and emails which was really helpful during what is a stressful process! My questions were also answered quickly and efficiently. Communication was excellent throughout the process! ⭐️⭐️⭐️⭐️⭐️

Morris Dibben have been fantastic throughout, and were very helpful and knowledgable when I was first looking to rent a property. Harry Fox was excellent with his communication, and very on the ball with any queries I had.

I worked alongside Narinder to sell my property, this was my first time selling & she helped me every step of the way, she always kept me updated & was available for me to call or email at anytime. She had made the process so much easier for me & I didn’t feel I was in it alone. If I was in this situation again she would be the first person for me to call, super professional but also very friendly & I know she had my best interest at heart!

Morris Dibben marketed and sold my student let property in Southampton. Whilst the initial service was what I expected from an estate agent, once I had accepted an offer the management of the transaction and Morris Dibben’s liaison with the buyer and their solicitors was first class. A big thank you to Narinder Rai for her persistence and diligence in keeping the process moving and keeping me informed. Thanks Narinder.

Poor customer service with no regard to the sellers house.I enquired about a property that has Morris Dibben sign in the front garden and straight away said oh that's a complicated one" and repeated that a further 5 times through the call. Then proceeded to push me in the direction of another house which was out of the area I was wanting to relocate to and is way out of my budget

My experience with Morris Dibben was a bit of a rollercoaster. Not the best to start with as the previous manager was extremely rude and after only a week of listing our property was pushing us to lower the asking price by tens of thousands! Our stress levels were through the roof. Fortunately we managed to stand our ground and stuck with Morris Dibben as we had an onward purchase with them and really loved the house.Narinder Rai was the star and managed to make everything happen smoothly after the sale was agreed. We are deeply grateful for all her efforts in making sure all parties communicated effectively and that the chain (4 houses) managed to complete in a very uncertain market. The 5 stars are for Narinder, I think the sales team need to reflect on their strategies and ethics on getting new listings and also on customer service. Thank you Narinder you were amazing!

We’ve just sold two properties through Moris Dibden. The service we received was mixed but I must mention the Branch Manager who was fantastic and Narinder, the sales progressor who really pushed our second sale through whilst appreciating our needs as well as the needs of the buyer. Thank you!

Morris Dibben provided an excellent service from the first property evaluation through to completion.Chelsea was one of 3 agents that pitched for my business, and I chose Moriss Dibben because of the honest and professional evaluation of my property, together with a competitive fixed price quotation. Within days my flat was on Rightmove and within a few more days I had an over asking price offer from a chain free buyer....what more could you ask for??The process sadly became complicated and completion was deferred several times, not because of any issues with the flat, but rather incompetent lawyers representing all parties. ...and the only reason the deal completed at all was the thorough determination and contant communication offered by Narinder at Morris Dibben who ensured every aspect was followed up with endless calls, emails , text messages to all parties. .....always with the upmost patience and politeness.Completion day finally arrived, and after just a couple of weeks I am now enjoying my forever home.If you are thinking of selling, choose Morris Dibben Southampton, they will serve you well.