Costa Coffee
324 Reviews
$$$$
- Friday8 AM–4 PM
- Saturday8 AM–4 PM
- Sunday9 AM–4 PM
- Monday8 AM–4 PM
- Tuesday8 AM–4 PM
- Wednesday8 AM–4 PM
- Thursday8 AM–4 PM
About the Business
The Nation's Favourite Coffee Shop | Costa Coffee | Costa is the Nation's Favourite coffee shop and the largest and fastest growing coffee shop chain in the UK.
Contacts
Website
Call Us
+441493652172
134 - 136 High St, Gorleston-on-Sea, Great Yarmouth NR31 6QX
Hours
- Friday8 AM–4 PM
- Saturday8 AM–4 PM
- Sunday9 AM–4 PM
- Monday8 AM–4 PM
- Tuesday8 AM–4 PM
- Wednesday8 AM–4 PM
- Thursday8 AM–4 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Coffee
- Breakfast
- Dessert
- Seating
- Toilets
- Cosy
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Lunch
- Casual
- Great tea selection
- Brunch
Recommended Reviews
Jae Hems
19.03.2024
Costa Coffee
I was in this store on the day of the previous negative review. All I can say is judge for yourselves on the amount of great reviews given. I did not have any issues and the staff were nothing but attentive and polite. Haven’t we got anything better to moan about. These staff work so hard! Amazing as far as I’m concerned so take your moaning elsewhere!
Claire Last
16.03.2024
Costa Coffee
The staff go above and beyond to make your visit enjoyable. The chocolate ganache cake and carrot cake are to die for. The staff are always extremely busy, but they always have a smile for their customers.
Summer Karin
05.03.2024
Costa Coffee
Staff were not exactly friendly and made excuses about my cup being returned as it was dirty. They then removed afew more cups before another lady gave me a clean one.They don't sell toast here so I had a cornflake cake, it's was very soft, strange thing. Maybe they're made different there who knows.It wasn't super clean but it was ok, the toilets however have a very strong smell which just isn't nice. My friend used the toilet told me as I was about to go, I thought I'd risk it but in the end I decided to pass.
Terry Brooks
11.02.2024
Costa Coffee
So disappointed in this Costa, having found other branches to be fine.Visited here on Sunday late morning 11/12/22 and upon arrival, there was no-one ahead of me at the counter so hoped I would be out with 2 coffees really quickly.2 staff on duty, 1 male and 1 female and both seemed busy preparing trays for customers who were sitting at tables. One of the trays had a toasted sandwich on it. After a few minutes the male staff member took my order and payment and went to the coffee machine.He seemed very unsure and kept checking tickets then going back to the machine. He then started to prepare drinks and I realised that they were not mine so then understood that they were backed up. It became evident that along with preparing trays for customers at the tables, the lady was also preparing an Uber/Just Eat collection. Other customers arrived and placed orders and I still waited.After 15 minutes (with no explanation of the delay or apology) a customer who came in after me was given her drinks before me!! The tray containing the toasted sandwich which was there when I arrived was STILL on the counter - drinks were finally added to this tray and it was delivered to the table - must have been lukewarm at best.Finally, after around 20 minutes, my drinks were given to me with a mumbled 'Sorry about the wait, mate'.Clearly the 2 staff members were struggling and were maybe new to it but some basic customer service skills would have gone a long way to aleviate the frustration I (and others by then) was feeling.Plenty of other cafes and coffee shops in Gorleston so will not return to the Costa.
April Jones
08.02.2024
Costa Coffee
Lovely coffee and all the girls are so friendly and helpful.
Mladen Angelov
27.01.2024
Costa Coffee
This shop need extreamly deep cleaning milk pot been used for made hot chocolate and after she use for made latte was chocolate powders inside also the staff need training for how they need speak with customers
Anna Cooper
18.01.2024
Costa Coffee
Absolutely amazing staff! Always friendly store always clean.. Bring orders to your tables! Wouldn’t go anywhere else for a coffee now
Andrew Cheeseman
29.12.2023
Costa Coffee
Went for a cuppa in Gorleston costaVery bad service with a member of staff very rude.my cousin ordered a pot of tea for 2 along with something to eat. When it was brought to table it was in 2 paper cups when they said they wanted 2 pots of tea not 2 paper cups the member of staff said you can say xand complain all you what it wont get you anywhere
Daniel Farrow
22.12.2023
Costa Coffee
Great coffee, but it's very pricey for the portion sizes you get. Perhaps more pricey than Starbucks!
Grace Fearns
19.12.2023
Costa Coffee
Was served by one very rude member of staff, shouted at me aggressively when i was looking at the food and there was no queue behind me. I have heard he is often very rude to my peers who come here during college and kicked out one of my friends when she was sitting with her drink minding her business (the cafe was no where near full). He clearly has no customer service training and is an embarrassment to the company. I hope appropriate action is taken.
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134 - 136 High St, Gorleston-on-Sea, Great Yarmouth NR31 6QX
Costa Coffee