Towy Castle Care Home

As a family we reviewed our Care home options in detail, including site visits and scoring each option with assessment criteria. Towy Castle was without any doubt the Care Home of choice in every respect.Mum moved effortlessly into Towy Castle, during difficult COVID times, and was settled immediately into a beautiful room overlooking the estuary. Later, Mum requested for convenience to move to the ground floor which was arranged as soon as a room became available.We visited Mum routinely and the staff ensured that Mum received the best possible visitation facilities, under the ever changing and restrictive COVID conditions which were respected continuously.I cannot say in words how reassured we all were to know that Mum was receiving the best possible care.If there is one thing that characterises Towy Castle it is the 'culture' that exists throughout the Team.

Mum is here the staff are caring and patient with her . Beautiful place with all her needs attended to . Thank you .

Excellent care home, with dedicated, professional and caring staff.

Absolutely wonderful the nicest care home I have ever been to.Its Absolutely spotlessly clean in stunning surroundings.The staff right from the cleaners all the way to the manager and owners are absolutely fantastic. Wonderful.My mum moved in.March this year after suffering quite a serious stroke and covid she's 91.To say she has blossomed whilst she had been there is an accurate description.She has made lovely friends..But the care she gets from everyone is second to none.Anything we ask for is done politely and efficiently and a lot of things we don't ask for are done just because the home is so wonderful and they really make an effort to ensure their service users' lives are enriched as much as possible.The food..is fabulous.I cannot recommend Towy Castle highly enough...I would have no hesitation in giving them marks out of 10..Well that would be a 12Thank you lovely Towy Castle xxx