New Look
678 Reviews
$$$$$$
- Friday9 AM–9 PM
- Saturday9 AM–7 PM
- Sunday10:30 AM–5 PM
- MondayClosed
- Tuesday10 AM–6 PM
- Wednesday9:30 AM–8 PM
- Thursday9:30 AM–8 PM
About the Business
New Look Leicester High Cross | Women's & Girls' Clothes Shop | Shopping trip? Pay your local New Look store at Highcross Leicester a visit for curves, petite, girls and more. Discover opening hours and directions here.
Contacts
Call Us
+441162429940
Unit 7, Upper Mall, Highcross St, Leicester LE1 4FP
Hours
- Friday9 AM–9 PM
- Saturday9 AM–7 PM
- Sunday10:30 AM–5 PM
- MondayClosed
- Tuesday10 AM–6 PM
- Wednesday9:30 AM–8 PM
- Thursday9:30 AM–8 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Same-day delivery
- LGBTQ+ friendly
- Transgender safe space
- Wheelchair-accessible car park
- Women's clothing
Recommended Reviews
Philip Hutchinson
19.03.2024
New Look
I do really like new look clothes, however they don't stock enough in store for tall people. If your petite or normal size there are dedicated areas but if your tall you take pot luck in finding what you want in store and have to order online.
Neha A
03.03.2024
New Look
Very taken back by the awful service yesterday around 6PM. I chose some sunglasses and the asian woman at the till did not look at the item I bought, she should have informed me it was faulty/broken, she sold it blindly. She was definitely money hungry because she could’ve asked me to change it for a pair that wasn’t broken. I’m shocked because I was on holiday travelling from very far so now I will be unable to return it. Thanks a lot, will not be returning here.
Daisy Mesias
14.02.2024
New Look
One of my go to places for buying clothes, but often have a better selection and better discounts online.A couple of months ago, I came to return an order purchased online via PayPal and was told by a member of staff that I was unable to do this and would have to return it at the post office. I left and after looking on the New Look website I found that you in fact are able to return orders purchased via PayPal in store, so went back in and spoke to a different member of staff that processed the return for me with no issues at all. It seems that not all staff members are on the same page and could do with some additional training to avoid spreading false information.
saphire newton
05.02.2024
New Look
Had an issue returning some dresses because of the new policies. Yusuf was able to call customer service and get the refund processed. Can't thank him enough for his help. After a bad week it's nice to see there are people willing to take the time to care.
Pasita Chalakul
11.01.2024
New Look
Lovely staff but some information doesn't clear such as they had student session at 8.30 and I asked the staff about the discount, they told me it's same but when I did purchase it's not
Bertha Green
23.12.2023
New Look
I was at this store today where staf was searching one Indian woman for not having right receipt. It was unpleasant to see how they were checking her personal belongings. they all surrounded her, poor woman looked traumatised, I hope she's okay. Someone would not go to till with wrong receipt Intenationally. Sometimes you do make a mistake. but at this place mistake is life threatening.
Darryl Smith
22.12.2023
New Look
Got what we wanted but sadly a massive queue and only 1 serving. Which was a shame come along new look up your game
Kam Amlani
19.12.2023
New Look
We went here to get a coat. I spent more than I wanted to but it was a lovely coat. Staff very helpful. Returned within 5 min, no problems. Expected %25 discount online. Went back next day and accepted 10% student discount.
CT
18.12.2023
New Look
Nice place and a good selection of clothes and shoes but if you are above a size 10 you are out of luck as the sizing is very scarce above that range! I would also say the fit for clothes above a 10 wasn't great, very tent like and hugged in odd, unflattering places. Just be prepared for a size hunt if you visit!
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Unit 7, Upper Mall, Highcross St, Leicester LE1 4FP
New Look