Braywick Leisure Centre

Visited today for my 5 month old baby's first swim! We were very excited! Prince, the receptionist was very friendly and polite and booked us in. Unfortunately, when we arrived in the pool area we were told by the lifeguard that the children's pool wasn't actually open due to school swimming lessons. Needless to say, we were very disappointed. I spoke with a manager and explained we only wanted to use the baby section of the children's pool. The manager Jamie politely advised that they have to close this section when a school is in due to safeguarding which I do understand. The staff went out of there way to try and move the lanes over so a section of the adult pool could be cleared for us, rather than us have to be refunded and go home! (Getting a baby ready for swimming isn't easy!) In the end we were able to use the baby pool as the swimming lessons were coming to an end and I appreciate everything the staff did to accommodate us. The reason I am only giving 4 stars is it might be worth considering sectioning off half of the children's pool considering only 3 school children were actually using it at the time (the rest were using the lanes!) and then you will still be able to accommodate other visitors with children? Can't quite understand how the adult pool can be sectioned off to accommodate lessons but not the children's pool? Secondly, I hope the receptionist did not get in trouble for letting us in by accident. I have used (well attempted to use) the online booking system on a number of occasions and it's a mess! Its actually quite difficult to work out exactly what you're booking when you use it! I assume the system the receptionists use is similar? If so, I don't think he can be blamed for a system that needs some tidying up! Anyway, regardless of the booking error Prince was a very courteous member of staff and it was lovely to be served by him today! Thank you again to your staff for the time they spent on us today and allowing us in the baby pool to swim. My baby loved it and we will be returning (at a correct time!!)

Took kids rollerskating to the mini roller disco they are holding on Friday afternoons over the summer holidays. Place is clean and well kept. Receptionist was lovely and helpful. Room was air-conditioned. Parking isn't as cheap as other leisure centres, but there was plenty of spaces.

This is a lovely well presented new pool. The reception is large, open and welcoming. The reception staff were very friendly and helpful. Changing rooms and plenty of space and was really clean considering it was the end of the day. Pool was clean with clearly marked lanes.

We signed up for a year, initially all good. In the last couple of months standards have dropped - some gym machines are out of order for weeks, hygiene standards in the swimming changing rooms are diabolical- parents walking in with dirty footwear then hanging around waiting for their kids, some cubicles smells of urine, dirty nappies not binned. Spa area - under age kids walking in with the parents to use the facilities. Some of the young staff are not enforcing the the rules within the leisure centre they really need to step up and be proud of working there. Originally I gave it 5 Stars but now it deserves a 3 Stars.

A very modern and contemporary design user friendly facilities with helpful staffs. Unfortunately the coffee from the restaurant @£2.45 a cup tasted nothing but just hot water and a bit of colour. Very poor quality drink.

GYMFirstly, the machines in the gym are very old, which is fine since they are mostly functional, but there is a lot of unused space in the gym and space taken by forever broken running machines where additional/ newer machines could be placed. I spoke to some of the staff and they said a list of proposed new machines was shared with the management, but guess they are not interested in feedback from the gym users and the staff. If the gym was better arranged, it would make all the difference too - as an example the stretching/ matt area right behind the door where there is SO much unused space at the back of the gym with nice views is mind boggling. Speakers often crackle. The closing time over the weekend is very early, think staying open till at least 8 over the weekend would be more reasonable. Overall I would give the gym 3.5/5 just because the machine selection is much better than at PureGym or other horrible places.SAUNA/ WELLNESS AREAEvery single time, either the hot or cold shower does not work, the changing area is disgusting to say the least, there is always horrible smell. I understand that the swimming area is for everyone including kids, but then make a separate changing area for wellness, which is for adults only! Not my idea of relaxation to be smelling vomit, urine or worse every single time. The opening times should be longer over the weekend - at least till 8pm. Rating of this area 2/5Overall, this could be a great place if it was planed, used in a better way - such as separate areas for adults only (gym/ wellness/ squash) and then areas for kids/ families, but it's not thought through at all. Whoever designed the building with so much wasted space in the hallways and not thinking of who the different users will be, did an extremely poor job. Sadly the competion in Maidenhead is pretty much non existent so I guess there is no motivation to address these issues.PARKINGThe fact you are expected to pay for parking on top of the monthly membership is s joke 1/5. Exactly who else is the parking supposed to be for if not the members?!

Despite being a relatively new facility, this leisure centre opened recently under 1.5y ago, the tidiness of showers and changing facilities is awful. I use swimming pool and spa facilities regularly, and regularly i notice showers have not been washed throughout the day. There are hair everywhere in cubicles, mould in the corners of tiles, being in a shower cubicle i could feel a funky smell (i am sorry but it smelled like sweaty dirty genitals). I am fairly tolerant when it comes to smells, but dear god it was disgusting ...Any such facility must clean showers (at least lightly) several times a day.Also, people using spa take care of personal body hair hygiene in there. There were body shavers left in the steam room. This is just neanderthal behaviour, disgusting.