One Spa

One of the nicest spas we have visited.There are a lot of facilities to use in the spa to relax, from various saunas, steam rooms, experience showers and a wonderful rooftop hydrapool.Highly recommended.

The one spa was very comfortable and relaxing, with a cozy and inviting atmosphere which added to the overall experience of my visit. The spa offers a range of high quality products that would leave you feel refreshed. One Spa at the Sheraton hotel is a great place to visit if you're looking for a luxurious and relaxing spa experience.

Wonderful experience and really friendly staff. Had a wonderful time in the many different saunas and steam rooms. Very clean facilities.One thing I will say is I think it's really quite horrendous to make reception staff stand all day in a place that's meant to be promoting health. It's not 1952 anymore and standing all day is bad for joints and causes lower back tension and potential spinal and postural issues. It makes literally no difference to the experience for the customer.

The most iconic spa in the city. The standout feature is undoubtedly the pool, especially the outside one which offers an incredible view of the city. It's a truly beautiful spot to relax and unwind, and it's no surprise that it's one of the most popular attractions at the spa. In addition to the pool, the spa offers a wide range of treatments that are of excellent quality. I, personally, have had great experiences with their massages which were very relaxing and rejuvenating.

A few of the sauna rooms were very very low temperature so they didn't really offer anything. The ice machine was also broken. The rest of the spa was good though.

Absolute phenomenal day with friends! We started with having lunch and bubbles in the hotel. The food and service was fantastic! We then went to One spa for a treatment. Vanessa was my therapist and she was brilliant, took all my preferences on board, got rid of all the knots in my back and had great chat which made things a lot less awkward. If you ever get a treatment there I would definitely recommend her. We then moved upstairs to the thermal pool, sauna and steam rooms. The whole experience was extremely relaxing which was needed after a hard week at work.The only thing a little off putting was the number of people on their phones in the sauna but nothing can really be done about this.

My favourite spa! It has a variety of rooms: saunas/luminarium/hammam/steam room and my new favourite, the rock salt room, song with tropical showers and the outdoor hydropool. Treatments are always fantastic here too. Showers use ESPA shampoo, conditioner and shower gel and changing facilities have hair dryers, straighteners and curling tongs.

Been here many times and love the place. So relaxing and kept very clean. Also extremely helpful friendly staff. Well worth a visit.

I had the most relaxing massage and facial with Emma today. Emma was so brilliant- taking the time to get to know my skin goals and tailoring the experience to ensure that I left feeling calm, relaxed and re-energised. Highly recommend! Thanks so much

Certainly one of the best spa I’ve been to. I’ve been a member for months now and I absolutely love it. The recent refurbishment gave this little extra touch. The new steam room is fantastic and still obsessed with the rooftop/outdoor hydro pool. The only negative note is the showers - refurbishment needed - but I’m sure that it is already something that’s planned. Lovely staff and always very helpful. Highly recommended.