Shell

These people working behind this garage are not very helpful, they don’t care about customers, sometimes feel they are very dodgy .

This a joke!! They increased the price of the car wash from 4£ to 8£ because of the lockdown.Very rude staff and definitely will report it to the #eveningstandard for ripping off people in this awful time we going through!!

A very convenient petrol shop. The car washing facility and cash machine are convenient. The shop is in the great location (near the Willesden Green station). The hand sanitising station is also prepared in the shop.

Convenient gas station. The car washing facility and Air/screen wash machine are working.Max. 20 mins waiting limit.

Not busy and served very quickly and it was nice and clean

The petrol station itself is not the worst, the staff are very temperamental and the cash machine just takes cards. Even though its been reported several times. The staff insist its not their responsibility to inform the company of any faults with the machine as they don't run it. I would understand this reasoning if I was asking them to return the money or card I had lost, I do not understand it when I'm only asking them to inform the company there is an obvious issue with the card receiver when returning cards.

Terrible service at this station. I've bee coming here for the past 8 years as I live right next door and in recent 1 year, the carwash never works. I went there today ready to pay and the guy at the counter tells me it's out of order. No sign, no notice, carwash was wide open with a green ready arrow ON inside the carwash. So he was either lying or just lazy.Next: they installed a vacuum machine about 2 years ago. It hasn't worked for one single day. I've travelled around Europe in many countries and many shell stations, but I've never seen this terrible, amateur attitude towards management of a petrol station. They keep telling you it's out of order but then you arrive there 30 times in 6 months and it's still out of order.If you want just a petrol, fine, go ahead, but don't waste time trying to get your car cleaned there. Awful!

It says it's open until 23:00 but we drove up after an emergency needing pertol urgently since we had nothing left in our car at 21:37 and he had blocked off the entrance and said it was closed!!!!!! We were left with no petrol and nearly got stranded on the streets! We would have just gone to another station through the main road and not wasted time and precious petrol if we had known it was closed!

Very clean station with friendly staff. The supermarket is very good for breakfast.