M.C.M CLEANING SOLUTIONS LTD

This company was recommended on our village FB page. Being so close to Christmas I doubted I would be able to get the work done. I got an instant response and a date booked in. Ronnie arrived 8am on the dot. Excellent service from beginning to end . Would highly recommend Ronnie and this company .

I have issues with the management. Cleaning and cleaners are lovely but times are chopped and changed last minute making it very inconvenient. I even accepted that because of Covid, until I paid for a clean that was cancelled last minute. I messaged to say I’d paid because it’s a direct debit. No answer. I stopped the next direct debit payment to balance it off with the next clean. I got an immediate reply to say that I hadn’t paid. Sent a screenshot to say I had mentioned the extra payment and was told but still I should have said to balance the books.When I had paid extra I was ignored. And somehow the books balanced then but when I balanced the payment by holding the direct debit the books didn’t balance!!! Funny that?I noticed another review where someone paid a deposit and was messaging repeatedly to get it back. This is not on. Why would you take someone’s money , not provide a service and ignore them when they ask for their money back!!! Not acceptable!

Dream Team- Deep clean carried out, punctuality and cleaning 1st class. Cleaners were both very understanding and friendly. Thanks guys!