Napier Motor Company Ltd

From start to finish cannot thank Ben enough for being so lovely and so efficient. Much nicer to deal with than a big dealership like ford who i strongly do not recommend! Ben was accommodating and went above and beyond..i HIGHLY recommend Napier to anyone looking for a used car..would give 10 stars if i could...am so thrilled..could not be happier with my new car which was pristine. a real pleasure to deal with Napier Motor Company Ltd .i will definitely be using again in the future. Thank you BEN am over the moon with the car. Siân x

I recently purchased a vehicle from Napier Motors and it was a smooth and easy experience from start to finish.The customer service was great. Ben was so helpful with finding the vehicle and helped with all the documents on the day so I left there with everything I needed and taken care of. He took the time to understand what I needed within my budget. I love the car he found me!I would highly recommend Napier Motors to anyone in search of a reliable and trustworthy car dealership. I will definitely be returning if I ever need another car.Thank you, Napier Motors for all your help finding me the perfect car!

Genuine dealer, we left a deposit, decided on a different make of car, nearer home. Were given our deposit back. I recommend a visit to them, cars were good value.

The staff at Napier are very friendly and I couldn't fault them. The car I bought from them was my second and they were very helpful with all the details, even helping me with tips on how to sell my old one. Due to no fault of theirs my car did produce a fault, but after only 1 phone call they were straight on it with no expense and even helped me out by collecting it from me and dropping it back to me. I can highly recommend them, I'd definitely go back to them in the future. They are great.

I Travelled a couple of hours as Napier had a mini I was after, I was able to hold the car for £199 but this was fully refundable if I decided it wasn’t for me.The communication was great and all my questions answered.I am very pleased with my purchase, the mini is exactly how it was advertised and a great buy.Ben seems a decent guy and I would definitely recommend Napier motors.

We recently had the pleasure of purchasing a vehicle from Napier Motors and I must say that it was an exceptional experience from start to finish. From the moment we walked onto the forecourt, we were greeted with warmth and professionalism, making us feel instantly comfortable.The customer service is truly top-notch. Ben was knowledgeable, patient, and genuinely interested in helping us find the perfect car to meet our daughter’s needs. He took the time to understand our preferences and budget, and unlike some other dealerships, I never felt pressured or rushed into making a decision.Every vehicle at Napier Motors was meticulously maintained and in excellent condition, showcasing Ben’s commitment to quality. The transparency in his pricing and vehicle history reports gave me peace of mind, knowing that I was making an informed decision.Once we had made our decision, the transaction was seamless. Ben’s attention to detail was evident in every aspect of the purchase, leaving us feeling confident in our choice.I must also commend the after-sales service. Ben has been incredibly responsive to any questions or concerns we’ve had post-purchase, ensuring that our satisfaction extends beyond the initial sale.Overall, I highly recommend Napier Motors to anyone in search of a reliable and trustworthy car dealership. Ben’s exceptional customer service, extensive car knowledge, and dedication to transparency make this dealership stand out from the rest. Our experience was nothing short of exceptional, and I will definitely be returning for any future automotive needs.Thank you, Napier Motors for making our car buying experience a truly enjoyable one!

Living on the Isle of Wight, I purchased my 2010 Ford Transit Connect from Ben at Napier in Horsham without seeing it. Excellent quality vehicle and Ben was immensely helpful providing the vehicle history and brought it down to Portsmouth to meet me. Thoroughly professional and courteous service.

I am very pleased with the ford focus I have bought from Napier motors, Ben was very helpful and friendly he picked me up from the station too. I had the car for a year now very pleased with it. It`s has been very reliable not had any major issues!! I would definitely would buy another from here in the future!

Great experience buying our car from Napier Motors. From start to finish Ben couldnt have been any more helpful. No pressure sale and very helpful, honest guy. Would reccommend to anyone looking to buy a used car.