Heatso

It is great that most of the bits and piece have been assembled in this kit. Still missing are a couple more hangers for the 1 inch intake and exhaust pipes, a means of attaching the third piece of exhaust pipe inline, some covering for the blue fuel line and rubber hose sized for the included additional fuel filter. It is nice to have some YouTube video to watch and how these individuals made it work. One didn’t get the extra exhaust and their exhaust pipe exited in the side door space, not so good. The next one got a longer pipe so the pipe cleared the door. My kit came with 3 pipes so the total length cleared the door but left me having to figure out one more connection. 2 clamps and a 3/4 inch copper pipe connector inside will be my fix. Might drill a small hole before the connection for condensation relief. 2 pipe hangers and a muffler hanger is a bit skimpy for hanging over 10 feet of piping with the muffler and the 1 foot exhaust end pipe needing a hanger and being so close. Leaving you with one hanger for the rest of the install. All wires under my Sprinter are cover in protective loom. I will cover all my fuel line and wire to the fuel pump in it, especially the fuel line passing over the exhaust system. The added fuel filter is great and I plan to install it (seems like in the video’s most did not because they didn’t have the fittings). I get that the installer should be responsible for all the tools and specific vehicle related parts. It seems like an effort has been made to assemble all the bits needed for the install. There are just a couple more bits that would make this perfect. Otherwise great job and fast shipping.

Awesome folks! Mixup in shipping by them. But they refunded the shipping cost and gave me a coupon on top of that!!!! Great customer service. Definitely would buy from them again.

Very fast shipping and great website description that let me know I was ordering exactly the right item.

I have ordered multiple parts from them and have never had any problems. They are quick with responses and very fast with getting items shipped, even across the pond. Highly recommend using them for all your heating needs!

I been a customer of HEATSO for a few years and whenever I run into trouble this company has the best customer service ever. Good knowledge of their products and ALWAYS respond promptly. Many great products for van duelers or RV'ers .

Item purchased (Porta Potti), shipped and delivered quicker and cheaper than I could buy in Canada even after paying duties. Will check them again for online purchase's in the future. Happy to use again and pleased with service provided.

Horrible customer service. I ordered a 10L calorifier and it arrived damaged. The mounting bracket is broken. I contacted Heatso for a replacement bracket and was told they do not have any but these are obtainable from any sort of a hardware store". Well

Very good information received to make purchase and then item shipped from England to Canada within 5 days. Excellent service.

Excellent experience. The price was competitive and the package arrived sooner from London than most things from the continental US. The marine package is perfect for my current boat install. This is my second Eberspacher D2, which is a safe and easy way to heat a boat cabin.

Customer service responded quickly to questions. When ordered, item shipped same day. Ordered on Monday; received on Thursday. Day late due to FedEx delay and not Heatso.