Colchester Cat Rescue

I absolutely love cats, I love all animals and do what I can to support local animal charities. I’ve always donated good quality items to Col cat rescue but recently on MORE than 3 occasions the ‘trustee’ of this charity who works at the Prettygate shop has been SO RUDE, SO UNGRATEFUL that I can no longer support them. She has absolutely no manners. CCR you would get SO MUCH MORE support if you had nice people dealing with the public. The people who work the Post Office area are always so helpful and friendly. CCR, you get no more from me. Trustee, learn some manners.

The cats protection do a great job. They helped me to re home my 8 cats as i couldnt cope with them all. Thank you.

Very rude people would not help us at all

Always finding something useful or new here, and prices are incredibly low. Money goes directly to the charity. Terrific!

If I could vote zero stars I would. I went to the shop and bought 2 pieces of necklace and earrings. When purchasing the items, the employee did not inform me that these were non-refundable. When I changed my mind on the items, I visited the store again for the soul purpose of returning these items. However, the employee was not friendly when being approached and refused to take the items back.I understand that earrings are non-refundable due to health and safety but she rudely checked my items before informing me of the “no jewellery return policy” which was not informed to me before purchasing the product nor was placed anywhere in writing. The employee then called the manager, without explaining their conversation regarding my items, the employee just disregarded my enquiries and proceeded to tell me that jewellery are non-refundable.These people can easily take peoples donations but they are cheating those people who purchase from them and hiding their return policies. What a cheat.