Rock-A-Hula Tiki Bar

Why does this place have so many mobile phone thefts? Does anyone take this seriously? It seems like an every weekend occurance. Maybe the police should be informed?

Nice drinks. It’s great having a guy working there who can signs. It really helps when it’s noisy and we haven’t got a clue what they’re saying. A bit quiet though, we were the only ones there at 11pm.

Awful bouncers, charges women free but men £6…. ridiculous. Bouncers are unreasonable and rude. Music is also terrible.

if you want your phone stolen, go straight there. I spent 10 minutes in a bar and my phone was stolen from my purse. The security did not even show interest in finding the thief

Staff working here are throwing buckets of bleach and water over the local homeless? Shame on them! It's enough for me to never again use your venue. Genuinely hope the fact that people noticed and will not accept this low form of behaviour changes the way you handle business.

Absolutely fantastic, staff are amazing, drinks are incredible, I would most definitely rate it more than five stars if possible.

Nice selection of cocktails

On the first visit everything was well DJ and music great, drinks were lovely a girls assisting new members of staff making drinks and working as a team.. revisiting later in the evening we ordered multiple drinks to find one had not been made with any alcohol. The male staff member who made the drinks was then told to speak to our group, no manger present. We requested it to be changed or a refund for the one drink as we weren’t happy that the presumed we were too drunk to notice. Staff member was rude and a bouncer came to our group of friends.. It was explain again to which he responded nothing will be done finish our drinks or just leave.. Giving us no time to decided what we would do as a group I was then grabbed by the arm by the very large width and height gentleman and taken outside by myself to which I spoke to another door man and stated only being 4ft 10 was that necessary. So not only were we not able to drink the drinks that were paid for in full and a reasonable price, no manger was present to talk to and the young staff member moments later did the same again. I’d like to know is this something that is common with this bar?I certainly won’t be recommending this bar nor will I go back.From previous years of experience in hospitality and customer service, I feel staff training would be perfect to understand that “good customer service” is key and that you please those that are purchasing goods.Staff: Poor customer service, terrible communication skills, lack of skills dealing with complaints or issues and no manger present to deal with the situation and discuss matters1 of the Door Men- bully, using what he believes is power to not deal with situations, hot head and very arrogant. Use of his very large sizing to overpower a woman and possibly men too

Hen do so had a booth booked only problem was music was so loud we couldn't talk to each other. Cocktails were nice but around £8 each. Good dance floor but toilets where at other side of the pub which ment fighting past everyone in the bar each time you needed the loo.

Absolutely disgusting arrogant staff and actually manhandling a young woman of only 4ft 10inched out because she complained about a drink which was just lemonade when she’d paid for vodka and lemonade is beyond belief. Wouldn’t go in there again if it was the only pub in town. Don’t let pubs like this get away with it!!! AVOID!!