Xoomtalk

We have been using xoomtalk for our soft phone business landline number.Charlotte Pree was most helpful on advising the service that would be most beneficial to the business.On a bank holiday weekend we discovered that the phone we used for the app and number no longer worked. We contacted the helpline and they managed to change it over to another phone asap.Very impressed all round.

Our company has been a Xoomtalk customer for over a year now. When we first moved to the building, Xoomtalk came to the rescue after a different provider failed to provide an internet connection. The Xoomtalk team set up our internet under a tight deadline. Connection never fails, VoIP phone lines are great. I had no doubt when we'd decided to move our office, that we'd be staying with Xoomtalk as a provider. Friendly and professional communication is their bread and butter. From my first contact with Chris and Charlie, who found us the best package, as we are a social enterprise charity, to Harry, who was looking after the whole moving and connection process with a skilled and efficient team of engineers on site, including Nick and an accessible support team on the phone able to fix any issue in a timely manner. Thank you team!

We have broadband and VOIP services from Xoom and are very happy with the product. The team is very approachable and we feel like we are looked after. There has not yet been a need for technical support, but we feel confident that should it be needed, it will be prompt and effective!

When you look for a partner to sort out your phone system, you need to find one as good as Xoomtalk. Or better still just talk to them, as I'm struggling to think of someone who could offer a better service. We're only a small company but they have always made us feel like their most important customer.The solution they installed for us was always good, but during the pandemic it came into it's own. At one stage we had almost daily calls going into the tech support to re-route numbers so that calls would follow people where ever they were - home or office. We've got a VoIP system and it's been brilliant during the last 12 months - we could route to mobiles, we could route to soft phones, we could get everything directed into the office when we needed it.Every request has been dealt with quickly and promptly, and the team are just lovely to deal with. Xoomtalk genuinely feel like an extension of our Company. It is really nice to say every time I get called by someone fishing for our business, no thanks, we've got a partner that we use and I wouldn't dream of looking elsewhere.

We moved to Xoomtalk for our VoIP service around a year ago. As our team predominantly works from home it's been a game changer for us. The software is brilliant and being able to transfer calls easily has really allowed us to work much more efficiently. We initially signed up with Charlie who explained the whole switching process in simple terms, it was such an easy switch from our previous provider with many more suitable services for our business. I wouldn't hesitate in recommending Xoomtalk to any other business. Thank you

Xoomtalk have provided our broadband for years and more recently our VoIP system. We decided to go with them as they've always been a pleasure to work with, super efficient and helpful. Any broadband issues we have had in the past have been dealt with pretty much instantaneously. We are yet to experience any issues with our new VoIP system, but I'm confident they would support us straight away should anything crop up. We were using a pay-as-you-go VoIP service throughout the pandemic as we weren't sure if we would continue with remote working. Xoomtalk's software and customer service is 10 x better than what we were using before. Also big shout out to Charlie Pree who is our Account Manager. Always super friendly, knowledgeable and great at her job! Thank yooooou, Rebecca

Xoomtalk provide our VoIP telephone services across all of our homeless projects. We would highly recommend them – the team are professional, knowledgeable and always extremely helpful. We receive excellent customer service and a quick response from both the sales and tech teams. They have helped us to create a phone system that works really well for us, which is able to be adapted quickly and easily as our services change and grow, especially at the moment when keeping in touch is so important. Thank you Xoomtalk! :)

We're in Brighton and worked with Xoomtalk for around 10 years now, they take care of all our connectivity needs (phone and WIFI). We've massively valued their expertise with VoIP stuff as it's an area we know very little about, but their solution works brilliantly wherever we're based during the week. Our office WIFI is strong and reliable, when others in our building (with other providers) seem to be losing theirs on a regular basis. We've always found the Xoom service helpdesk to be really slick. We've moved offices 3 times now, and each time they've taken all the WIFI stress away so we've been able to move in and everything just works! Brilliant.

2023We have now been a Xoomtalk client for 2 years. In this time we have had no issues wit our telephones or internet. Great support and excellent customer service - well done team.We recently transferred our business phones and internet to the Xoomtalk team. Charlie P patiently answered all of our questions and the team handheld through the process, including sending an engineer on site to set up the new equipment. Service has been great, no issues, and most important great internet speed and no freezing or call drop outs. Thank you Xoomtalk.

We've been using Xoom Talk for a while now for hosted VOIP phones, incredible team, both Sales and Tech should there be any issues. I usually deal with an engineer by the name of Simon. An absolute pleasure to work with, extremely knowledgeable. He know his stuff and always helpful in assisting and giving advice. A huge asset to Xoom. Highley recommendable company to use, very professional all the way.