Pets at Home Fareham Newgate Lane

I came into Pets at Home today in Segensworth looking for a pet cage for our cat who had been hit by a car this week and needs cage rest. The 3 lads at work today (26/05/23) went completely above and beyond to ensure I had what I needed and had the discounts I was entitled to. One of the lads helped me download the Pets at Home app and added my details in it for me and another one carried the pet cage to my car - he wouldn’t even consider letting me do it. Thank you so much for helping me and being so cheerful. I’m sorry I didn’t catch your names but I hope you realise how much your efforts were appreciated today.

Needed a tick remover for my dog,popped in here as it was on my way to another place I needed to go to,hot what I came for very quick service so well happy, have started coming here for dog food and will probably sign up for flea treatment and worming ,have started getting dog food here they have a big choice of food

They had exactly the dog toys I wanted and the staff were really friendly. Brilliant store !

Very good selection of pet items . Reasonable prices and helpful and friendly staff .

We visit Pets at home Fareham Newgate Lane all the time for our pets food, toys etc... but back in March, we visited, and we walked past the adopting area, and a sweet female rabbit called Fifi Court are eyes.It was said on her cage that she wasn't available to adpot until the next day! I was soo sad and gutted that I could take her right away! I spoke to a member of staff about my interests of her and said I'll be back tomorrow for her!The next day, I went back hour before, waiting patiently around the adopting area. A member of staff I spoke to yesterday remember me and said, 'we can let you adopt her now as you seem really keen'. The staff members helped me pick out the cages and all the stuff I needed to look after the rabbit. Thank you for all your help that day!Fifi she fits into our world naturally. Fif is now bonded with her bunny husband Aslan, who we rescued in July. Me and my partner love her to bitsThank you Fareham Newgate Lane team, to let you know Fifi is doing well and loving going on her bunny walks and playing Aslan(Pic of them below)

Everything you need for your furry companion under one roof, pleasant helpful staff,a joy to shop here. Thank you.

Ordered Kibble online and collected within an hour. Very friendly staff. No issues, about a good price by today's standards.

The price for dried caw ear was 69p per piece, £9.32 per kg. I asked a member of the staff if I could buy 1kg or I need to buy multiple pieces, she told me that they are sold by piece but that is the price per kg if you buy multiple pieces. I bought 10 paid £6.90, came home and wheigh 189g. Basically the price is £36.50 per kg!!!I called the store explained and told me I can get a refund.I'm not going to waste 1 hour of my time to get a refund.

Extremely helpful staff. Great range of pet products. Keen prices and special offers.

Staff always friendly and helpful, not always the best stocked store (my last visit early August 2023) in terms of 'off sales/out of stock' but it is reasonably priced (compared with other pet stores).