Castle Hot Tubs

Bought our Glee hot tub from Castle Hot Tubs just over 2 years ago. We love it. We also use Castle Hot Tubs when buying chemicals. Very helpful and great service.

The service, professionalism, friendliness, expertise is outstanding and I totally recommend them, fantastic choice and no pressure sales.

Not impressed.. bought one of there cover lifters off ebay for correctly and it bent not fit for purpose, also to note my brother ordered a step from you via amazon , but the grey colour was different to the one we already had and wanted matching so did a return no issues until they lied saying it was damaged this is not true.. we have not lost the step and our money :( Please sort this amazon won't help even after appeal.

Just had our hot tub delivered and we love it. We would definitely recommend castle hot tubs. Great hot tub and outstanding service. Very happy customers :)

Fantastic experience, from meeting Tony in the showroom to the guys that delivered our Master Spa it’s been informative, on time and extremely helpfulThanks again Castle Hot Tubs.

Purchased my hot tub from there recently. Excellent service from the word go !

Ordered my gazebo and hot tub from castle hot tubs around a month ago - sadly there has been a delay in when it can get to me but I have been kept updated the entire way. They ensured that they found a way to get the hot tub in to my garden (gate with narrow steps and overhead electricity wires) - even this doesn't stop them! Really can't wait until my hot tub and gazebo are here - very excited. Can't say a bad word, from the salesperson at the Swansea showroom to Rhiannon and Yan on the phone, completely professional and more than willing to help.

Had our hottub delivered and installed today by Castle Hot Tubs and what an amazing journey they have provided from start to finish. We ordered a hottub from an online company and all i can say is dont do it let down time and time again and this is before we even had a delivery date. We then started thinking maybe we should see what else is out there. Enter Castle Hot Tubs they were helpful and very knowledgeable in helping us from the start and we managed to find our dream spa and today it was installed and tomorrow we get to take our first dip, cant wait!!! If you get tempted by the deals and hype about the online companies dont bother wasting your time and head straight to Castle Hot Tubs!!!

Fantastic service had a slight issue but tony resolved very quickly highly recommended

Only one group at a time permitted in the showroom. That said, a family of at least 8 entered as we left. They sell chemicals and saunas as well as tubs.