UK Bungee Club - Cambridge

Professional and speedy. 3 stars because it doesn't cost £40 to put photos on a memory card.

Amazing experience and fantastic staff running the event, highly recommend booking this

The event booked locally for 2 of us was cancelled less than a week before the jump due to their lack of insurance at the venue, we were told that I can attend another jump 2 hours drive away. This is not suitable so I asked for a refund. I was sent terms and conditions and told refunds are not available for cancelled events???? I would understand if it was for weather or staff issues or even not enough people booked and the event was being rebooked for another date, but this event has been cancelled from the location due to insurance and maybe some time in the future we may be back but we want to hold your money for that time in the future maybe one day????Feels like a very easy scam to me and I wonder how JVS in the BBC consumer program would respond to the very un consumer friendly terms and conditions.In the meantime I am taking bookings for Bungee jumps for £50 each and my terms and conditions are as follows. When you book I keep your money in all circumstances until maybe I decide that you can have a bungee on my terms or refund your money on my terms.I have no idea what happens now. I suppose I just wait until they start doing bungee jumps in a practical location for travelling.I wouldn't advise booking with UK bungee club until they raise their customer service and consumer rights issues.

What an amazing experience this was! I can say that we rarely meet such helpful and prepared staff, they knew exactly how to make us feel relaxed and safe, smiling all the time and saying just the right things to reassure us. We really recommend UK Bungee Club for their perfect services and inspiring positivity. As a plus, we really loved the location of the crane for the Cambridge base and it was the reason why we didn't jump in London, but we made a weekend out of it in this beautiful place. Thank you so much guys, you are absolutely amazing! :) Lia&Ossie

fab