Roof Box 2 Hire - Roof Box Suppliers Coolham

Truly awful experience with this company. After trying to charged a 3 week rate when we need it only for 2 due to their fixed delivery times, we look look to cancel and get a refund. Several contacts were made by us and still no one has bothered to come back to us.

Excellent service, very easy. All done online, arrived on the day to a warm welcome, box was on the car within minutes. Equally upon returning the box, off within minutes and all done. Will certainly use again.

What a great service, really good idea to be able to rent a topbox, have it fitted and delivered with no hassle and very helpful contact people. Highly recommend.

We have been using these lovely people for the last few years. Always a friendly and professional service. Only reason not given 5 stars is because of the delivering on certain days to our postcode! But that is not a massive issue, it just costs a little extra as you need to book for extra days to allow for this!

Needed more space to get to a staycation as the dogs were in the boot & the Children whine when they're under luggage for 4 odd hours. Helpful staff, fitted for me, reasonably priced. I'll be back next year. Thank you!

Many people have clearly had a positive experience of this company, but regrettably I am not one of them. In my experience their office processes are unreliable, such that I was given telephone advice about cancellation that was simply wrong. I acknowledged some responsibility that I could have done more afterwards, however the root cause was an error on their part. The roof box that arrived was in poor condition with multiple scratches and a crack that would have led to soaking wet contents had the box been used. Despite acknowledging the possibility that they could have made an mistake, the company conducted itself in a way that inferred their client was lying to them for personal gain. They have a stated aim to resolve issues quickly, however they twice failed to honour their promise to return calls, leaving me chasing them after more than two weeks. I guess this is what happens when dealing with a small company, where evidently some aspects of customer service stop in busy periods or if they are away for personal reasons. When I asked to speak to the manager I appreciated him spending some time discussing the issues with me, but he was not prepared to agree on what I think most fair-minded people would have considered a very reasonable compromise. The company offered a small credit note but I politely declined as I will not use this company again. In summary, poor customer service and poor product. Approach with care.

Very helpful staff and always polite. Fit box for you