hich ltd

I used services from Hich Ltd and I must say I’m very happy I went with this company.Having no knowledge in this area, Philip and team from Hich made it a very easy, smooth and straight forward process.I received my survey report two working days after the survey took place. The report was very detailed and provided me with the information I needed (thank you to the surveyors!).As a bonus, Hich offer their list of trusted trade services to use and source which is extremely helpful and saves a lot of time.Thank you to the team at Hich for not only the service provided but also making this very smooth and straight forward.

Seem very reliable and professional. Gave good responsive date to request for survey. Confirmed Survey had been undertaken. Forwarded thorough report of survey on date they stated would be ready for us to view. Very good value as cost given on bedroom numbers, not on house price! Would recommend!!

We purchased a full structural survey of a property we intended to purchase in August 2020. Initially the survey failed to spot that the property was not connected to any gas, stating that it was. An error I had to correct.Then the survey failed to spot considerable rising damp which had it been spotted and reported, we would not have completed the sale on.Rectifying the faults this company should have spotted on its survey is now pushing us into debt. Purchasing by Paypal does not offer you any protection either as any request for a refund will be refused.We are now having to go through other channels to request a refund and have the cost of our property repairs covered. A high risk company to do business with.**Post Hich Comment Edit***Since posting this review and response it has also become evident that their surveyor did not carry out the loft survey thoroughly enough as advertised either. They completely missed wood worm in the beams of a fully accessible and roof.*Hopefully future customers will note Hich's response, not only indicating that partly because I've posted a negative review they've closed my complaint but also including the accusation that these photos of the dampness on my property are apparently staged, (when I submitted these photos to Hich via email and asked if they were sufficient I received no response). Also the potential suggestion that this is damaged possibly happened in the two months in between their carrying out their survey and when we decided that it needed further investigating.I will leave Hich's future customers to decide if it is possible to stage the damage caused to our property or not. Do you really want to do business with a company that will exhibit bullying behaviour should you not be happy with their services?I had always had my doubts about this area of the house, which is why I requested a full structural survey. When a report you've paid a professional company in-excess of £400 for comes back stating that there is no signs of dampness why would I not believe it? I am not a structural surveyor.Hich may not like the fact I am posting this negative review, however, customers paying for their services are paying for financial peace of mind with respect to their property, not an ebay purchase. If you visit Trust Pilot you will find that I am not alone in this negative experience.I did indeed respond to Hich's survey initially with many thanks

Thank you for a great service. HICH Ltd provided a full building survey, and I was very impressed with the standard and professionalism from start to finish, at amazingly good value compared to others. Philip was very efficient and responsive throughout. I would have no hesitation in recommending HICH Ltd to anybody looking to have a building survey. Long gone are the days of the expensive surveyor model! Thank you again.

I found HICH ltd from a go compare" type quote. They came in cheapest of three companies. I contacted the company and my case was dealt with by Philip Milne.Philip has been absolutely fantastic. I've been particularly impressed with the speed that he responds to queries. I'm very much a laymen here

We got a full structural survey, which was great value and comprehensive. Quickly done - can’t fault their service.

Philip at HICH Ltd is a diamond. He is very responsive, knowledgeable and professional. He kept me updated and provided an extensive report that I can now obtain quotes to rectify the issues identified. Very good value too. Thank you and the whole team for a thorough job.

Thank you so much to hich and a very lucky escape. Without such a thorough survey we might of bought a house that was so damp and neglected. The seller failed to tell us that some of the electrical circuit didn't work due to the damp. The survey came back in three days. It was 36 pages long. Very informative and the pictures helped us to see the real extent of the many issues.Sadly we have to look for another property but I am so grateful for Philips contact and fast service. Money well spent.

Having multiple problems within our loft/roof/ventilation of a new built London property I was looking for a reliable and professional surveyor.I came across Hich Ltd. online and checked their reviews. All look pretty good, although most seem jobs were easy and straightforward. I decided to give Hich Ltd. a chance and sent them an inquiry, and this was met with a quick response.After further research I found out that:- Hich Ltd. is Scotland based business, with not one office in England.- Moreover, their website says: surveyor network platform" which indicates they outsource jobs.- Hich Ltd. is registered with the Company House as "Web portals"

Engaged HICH to carry out a heat loss survey on our new home. We had no issues in arranging the survey and the visit itself was very straightforward. However, the report produced was very disappointing. As well as containing a number of (very basic) factual errors much of the commentary and analysis looked like it had just been cut and pasted in from another report. On this basis it is difficult not to question the quality of the work performed. Anyway, we requested that all the factual errors were corrected, seemingly a quick and simple job. However, weeks later this still hasn't been done, after many emails and telephone calls. We keep being told that someone will get back to us. Not much that can be concluded except that the quality of their work is questionable and they are unprofessional. Buyer beware.