Vodafone
58 Reviews
- Friday9 AM–5:30 PM
- Saturday9 AM–5:30 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
About the Business
Vodafone – Our Best Ever Network | Now With 5G | Now offering 5G, experience our best ever network. Shop the latest smartphones, great sim only deals & our award winning broadband.
Contacts
Website
Call Us
+443333040191
56 High St, Stroud GL5 1AS
Hours
- Friday9 AM–5:30 PM
- Saturday9 AM–5:30 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday9 AM–5:30 PM
- Thursday9 AM–5:30 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- LGBTQ+ friendly
- Repair services
Recommended Reviews
Stella Gray
22.02.2024
Vodafone
Fantastic service this morning. I had my bag containing my pay-as-you-go phone stolen a few days ago - managed to block the phone via the website but wanted my old number back. Fortunately I had registered my number with Vodafone so was quickly provided with a new SIM card and old number reinstated. Can't thank them enough.
David Howard
14.02.2024
Vodafone
I struggle with mobile technology. Unfortunately the sales assistant was unhelpful in trying to resolve a problem I had with a new phone I puchased from Vodaphone
Natalie Davis
11.02.2024
Vodafone
I had a very good experience in Vodafone with Dan. I was looking to change provider and I had a multitude of questions that he was able to provide answers to. He laid out all my options really clearly with very neat handwriting (sounds silly but actually quite useful!) and now I am all set up with my Vodafone. How fortunate to have such a practical and friendly service in Stroud town. Thank you!
Robert Holmes
22.01.2024
Vodafone
I went in to replace my phone which was 3 years old and ailing. I was pre warned by a friend that they really want to sell you broadband which they did. I think it's a slightly better deal and I was already annoyed at BT so it wasn't hard.I went in first thing on a Friday morning as I didn't want to be without my phone for work use. I was served straight away and there were no other customers.The phone I wanted wouldn't be in until the weekend" When I told him I would come and pick it up Monday morning he said
Stephen
16.01.2024
Vodafone
Some of the employees are helpful others are not.I was charged £15 extra during my visit for some help in setting up the 'family link' app, which was fine. Within 2 weeks this app caused my son's new phone to stop working. The next employee we saw tried a little to help but gave up quickly and said to contact Google (which would have been a nightmare).I then managed to fix it myself and I'm rubbish with these things.Edit.. Since writing the review above I have been back to Vodafone about something else and I have to say they were very helpful, hence increasing star rating to 4.
Tracy Slator
30.12.2023
Vodafone
Dan and his colleague in Stroud branch were extremely helpful and helped with all our queries, including a query outside my new contracted phone. The transition to the new Vodafone network went very smoothly with thanks to very good advice and guidance.
Rick Towers
29.12.2023
Vodafone
Awful. For a communications company… you can’t communicate with them! Pathetic! Shop is pictured closed, can’t call Stroud to ask if they’re open instead get a call centre… that you can’t speak with and instead get a chat bot that can’t help.Pathetic.The public sector are slicker than you guys come on, wake up - be available for the customers paying thousands of pounds. Just be available, with a helpful person and you’ll keep your business. Automate poorly and you’ll alienate your customers … like me. If I can’t get to speak to a person to ask if you’re shop is open for advice, why on earth would I stay… my details are stored on your chat bot in the hope a person with customer care skills calls me today… wait and see….
Andrew Stutter
21.12.2023
Vodafone
Good Customer service
Chris McAdam
21.12.2023
Vodafone
Nice staff, quick service, was only picking up a phone I ordered online.
Alison
17.12.2023
Vodafone
We called in to make some enquiries, super helpful guys, cleared up several points we were unclear about, gave us some good advice. Thank you.
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56 High St, Stroud GL5 1AS
Vodafone