www.wow-services.co.uk

I hired wow-services for an end of tenancy cleaning service. Trusting them to do the job properly, I did only did a quick check of the apartment before handing the keys back to the estate agent - this was my fault as I should have done a more detailed check.The inventory report from the estate agent highlighted multiple areas where the cleaning wasn't good enough or just hadn't been done at all.I contacted wow-services to see what they could do. They were not only unhelpful and refused to provide a viable solution, they were rude and insulting as well. Suggesting I was being somehow dishonest.I'm now having to pay another company to do the cleaning, leaving me over £500 out of pocket after paying for his service and now having to hire another company.I have never given a company a negative review before, times are hard and I'd never want to have a bad impact on someone's livelihood. However, I feel a duty to warn everyone else about this company.I'm sure he will reply to this with paragraphs about my lying or being difficult to deal with, which I've already had to deal with over text as he struggles to remain professional, but please keep these facts in mind:I hired their 'End of Tenancy' service for my apartment, the results were so poor that the estate agent and the landlord are not releasing my deposit until I hire another cleaning company to do the job that Wow-services didn't do, but were happy to take my money for.There are several other cleaning services in the area, and so I encourage you to use another one if you value your time and money.Please see attached photos from the end of tenancy report which were taken after their 'end of tenancy' cleaning service. I have sent these photos to them and they are proud of their work.

Dian was super responsive from first contact. Very professional. Excellent service & value for money. Highly recommend. My oven is looking as good as new!

Diam did a great job cleaning the carpets in my flat. He was professional, efficient and accommodating as I had a people in and out. I would recommend him. Thank you!

We are very pleased with the service we received from WOW Services today. Our oven was cleaned to an exceptionally high standard and it was done very quickly too. We will be using you again for all our future oven cleans and it was very good value for money.

Absolutely amazing service, so glad I found this company, they just cleaned our oven for our house move but I will be using them going forward for other things. My oven has never looked so good

This is the second time Dian has come to clean one of my BBQ’s and can’t rate him highly enough. Alway on time and lets me know when he is on the way.He went the extra mile to fix everything on it and it honestly looks brand new now! 10/10 and a great guy!Thank You!

Wow is most definitely correct! The difference to my carpets is phenomenal. Dion even saved the day as the company I had booked cancelled on me last minute and he stepped in - would ABSOLUTELY RECOMMEND and will definitely be using their services again!

I called Ziam asking for help with a stain in my toilet. He came, took a look and was so honest about it. He said it would not come off in a day, he told us what product to buy and how to remove the stain. He did not charge us a penny for his time. His advice was completely accurate and my toilet is completely transformed now. This man has so much integrity and experience. Highly recommend.

Wonderful man .Couldn't recommend him highly enough. Went way beyond the call of duty and disabled my smoke alarm .Absolutely marvellous.

From start to finish dealing with Dian at WOW Services was a pleasure.By sending photos of the carpet areas that I required cleaning, he promptly replied with a very competitive quote. When a date for the job was decided he was punctual and arrived ready to go.He explained exactly what he was going to do and worked quickly and efficiently to complete the job. The results on our carpets were amazing. Thank very much.