Browns Auto Electrical

Very expensive to replace the alternator on my wife's car, didn't give me an estimate.I waited for the job to be finished but they then told me that it wouldn't be completed that day so my wife had to come to pick me up in my car.Then a couple of hours later rang me to say that the job had been completed.£545 bill without a courtesy telephone call to check if l was happy for the job to proceed.Also charged me for a new battery when the old battery had never had any previous issues at all.Very expensive.They were the only garage who could do the job at short notice so it was the first and last time I'll be using them.

Excellent company with first class Customer care & product knowledge.Highly recommended by us at Rock N Road 4x4.

I didnt have any work carried out but needed my alternator checked urgently. They squeezed me in at short notice to see what the problem was which no other company would do. As it happened the battery warning light I had yesterday did not show today. They could have advised to get it repaired anyway for the business but didn't. Good customer service and professional.

Had an electrical issue with my stereo, wouldn’t even look at it and said it was a ford only problem. This is after me trying to call them and they said I hadn’t. Even though I had it on my call log. Got another company in Preston to sort. Avoid these.

They seemed friendly and knowledgeable. I took my VW to them to fix the steering wheel buttons that weren't working, I didn't realise they had only half-fixed the problem until after I had paid them £480 and got home. After explaining the problem on the phone, they said that they had noticed that not everything was right, but didn't have the same diagnostic computers as VW to finish the job. They said they couldn't do anything further and I should take the car to VW. As far as they were concerned they had swapped out the faulty part and there was nothing else they could do.

Don’t bother , bad attitude , must of caught the guy on the phone having a bad day as he told me not to call until February as too busy !Thanks

Our campervan started to give us startingproblems after 2 weeks vacation on the road. We live in Sweden and have 2 dogs with us so this immobilizer problem could give us huge logical problems if not fixed. 2 local Fiat/Hymer shops could not fit us in the near future and we started to panic. Cause it was a electrical problem we thought outside the box and took our last chance at Browns. Soooo superfriendly manager and staff. Faulty cabel under the car ..fixed in 15 minutes. The didnt even want to charge us nothing..gave us loads of freebees instead. Amazing! Now we continue our journey to Wales! Regards Tony&Mika from Stockholm

Wanted air con regas. Not only did they want £85 (old gas) to do it but they also wanted £60 for an hours lab to plug two wires in. What a Joke!!