AlmuslimTravel - Hajj and Umrah Packages UK

This is a true first-hand experience review, as coming from Umraah 3 days ago. Al-Muslim Travels is a company working apparently from London but most of their Agents are dealing with you from Pakistan. Most of the Google reviews online you see are mostly hoax or being bought. I initially bought the package from a person called Mohammad Awais - who is an immature inexperienced Agent (confirmed by their own Agents). He ruined my package by issuing a wrong ticket for wrong dates and then ended up blaming me and my family for it (not sure how customer can be blamed for their blunder). Then we complained and matter was escalate to another unprofessional and imbecile Agent (called himself a manager) named Aamir. He spoke to me and my husband very rudely and was just trying to bagged the money in from us for their mistake. We have been through a lot of stress, depression and anxiety because these fake unprofessional Agents.They are all frauds sitting there to loot your money. We had the crappiest experience with the hotels and transport. We paid hefty amount on top of our package for transport which they didnt book appropriately (for 4 people). We had to pay extra in Makkah and Medina for their unprofessionalism.We told them that our mother is disable and require extra assistance throughout the flight and hotel, which they completely ignored. Which again caused my family a great distress throughout. What suppose to be a beautiful spiritual experience of Umraah, turned out to be the most stressful and painful memory of our life. If you are reading this review to know about this company then save your money and go elsewhere. Or at least save yourself from these 3 names.....Awaise, Aamir and Saad (all works from Pakistan).

Qasim Shahbaz helped put together mine and my families Umrah package. He gave us many options all within a decent price range. He was very helpful and gave us a lot of information which was needed.Would definitely recommend AlMuslim Travels for Umrah/Hajj packages !

Recently been Umraah through Al-Muslim Travel! Took the package out through Mohammad Awais and Aamir. Had the worst travel experience of my first time Umraah! We paid hefty price for the package on it's own and then alot of errors were made. We had to end up paying extra for the Hotel, transport and tickets in Saudia. Agents were unwilling to rectify anything when told. Everything was booked unprofessional and not customised according to our needs.They will hound you everyday for money and keep reminding you what you owe them, they say one thing on the phone and then deny the same later on. A lot of lying technics were use to just sell us the package. When it came to the original experience it was far from decent. We have suffered alot of mental and financial loss because of these Agents and their company. So if you think you are saving money by choosing these Agents then just beaware of the stress and trauma ahead!

I would recommend you to go with Al-Muslim Travel to ensure you have a smooth travel time.I really liked this agency, they helped me with communication as well as brother Asif, they made sure our experience was a 10/10 and made it a wonderful experience alhamdullilah.We all loved the holiday and faced no difficulties in Saudi even though there was a language barrier.

I'm delighted to share my experience with the agency that handled my Umrah trip.Bro Asif, the agent, provided exceptional service from start to finish. He expertly managed all aspects, from securing the visa and booking flights to arranging accommodations and transportation. What stood out was his unwavering availability – not only during regular weekdays but also on late Saturdays. Asif's commitment to being reachable at any time ensured a smooth and stress-free journey. Highly recommended for their dedication and round-the-clock assistance.

They deal nicely to customers. I spoke to one of agent “Muhammad Awais” who guided very well and provided convenient options.Secondly, the credit goes to AlMuslim Travel who trained their employees professionally

I just wanted to say I had an amazing experience with almuslim travel, I have previously done umrah twice before and this third time I did with my husband. It was the first time everything was planned accordingly and structured, this was all due to Muhammad jamashid that really helped us and was there to support us through the journey. I will definitely be booking again with them. Thank you for the amazing experience

Brother Muhammad Asif was very patient in sourcing the right Umrah package, he provided various options, all tailored to my family’s needs until the appropriate package was found. He gave tips on flight stop overs and ground transportation, that I hadn’t thought of, despite having been to the holy lands 3 times before. There was no pushy salesman attitude to put you off. I would therefore recommend.

Amazing service. Very friendly staff. Muhammad Zohaib has been so understanding in situation and very cooperative in coming up with the best package . He has surely given great advice , he was very fast and efficient in sending details information and links. Really made me satisfied in detailing the journey. He has been very kind and understanding. Amazing. Very happy with the service.Big thank you to Muhammad Zohaib.

We had wonderful experience with our Umrah trip. Booking was so easy. The agent (Asif) made everything so easy for us and he gave us all information. It was our first umrah trip which was amazing. I would recommend to my family and friend.