Battlesbridge Horse & Country

If I had done a review a week ago it would have been 5 stars however, after the reception I received today it couldn’t have been further from that! I went and collected my rugs as I had received a text saying they were ready, after going to the front and asking to collect them the woman on the front looked as if I had spoken a different language after repeating myself multiple times she finally went and asked someone to get the rugs when they were brought out one in particular stood out and not for it looking shiny and brand new! It was a black fleece that was still covered in white hairs spread all over it! My partner had pointed it out to which she started moaning and slagging it down to how dirty it was and saying well at least it’s gone back to being fabric! My understanding of the rug cleaning service is you being dirty rugs and they are returned clean.. well if you want that then I wouldn’t leave your rugs in the hand of that woman. Then being moaned at for wanting to pay by card as she was wanting cash, which was never specified when dropping the rugs off we finally left and definitely won’t be coming back!

The staff are super helpful the best stuff for you and your horse the staff are happy to order anything in for you and fit anything for you,I do definitely recommend it is my favourite shop ever.

Fabulous store. They supply the best feed and bedding for my horses and chickens. Staff incredibly helpful. Lots of products to also chose from. Favourite feed shop in Essex.

Great service friendly staff always on hand to helpWouldn't go anywhere else for my feed ect

Staff are very committed to finding protective wear that fits and so a thorough job of checking. Very good service

Great quality girth at an excellent price delivered quickly - thank you so much!

Highly recommend. Staff are always so friendly and helpful. Shop is always well stocked and has everything needed - I order bedding for delivery which is always turned around super quick! Xx

I would highly recommend coming here. I recently experienced excellent customer service on a product I had a problem with. The staff were sounderstanding and helpful. There's a great range of products aswell !

Lovely shop with huge range of feed, bedding, supplements and treats. Very good for tack, rugs and rider clothes too. They also do a very good rug wash service with quick return, very good prices. Nice clean place and very helpful staff.