Studley Van Hire near Redditch

Hired a van two months ago deposit still not returned.ignores messages and doesn't answer phone.

Hire the van 1 month ago and van it not clean and if you want a deposit back in time don’t go there , he not answer the phone when you try to ask him about deposit and he keep say he will transfer money tomorrow , finally after 6 weeks i m have my deposit back . I m not go there again and not recommend this place

Hired a van last week and the van was great, as described. Easy process and friendly team. Would use again as great value. Deposit came back within agreed times. Thanks

Avoid!!!Fuel gauge didn't work on the vanService lights on, break warning lights onAnd I'm still waiting to have my deposit back a month after I hired the van!!They have made promises then more recently not been returning callsTrading standards have been informed

They don’t return your depositWhere to start the van I hired was not even road worthy had more lights on the dash then a Christmas tree was in the worst condition I have ever seenReturned van with no problems paper work says deposit returned within 14 days no problem took me 8 weeks to get it back from them turning the phone on then when I ring another Busniess they own they give you every excuse under the sun why hasn’t been paidWould avoid and spend a little extra because it will cost you more in the long run

Hired a van two weeks ago and I am still waiting for them to refund my deposit. I have had no communication from them at all (they are ignoring my messages.... and I can see they have read them) and when I called the office a week ago I was told that the person who issues the refundable deposit is not at work so they can't do it. Now it's been two weeks and no sign of any payment from them. I called again yesterday and spoke to Dave (the owner) who muttered that he would do it by the end of the day (with no explanation as to why he hasn't refunded already) he also mentioned he had read my text messages but couldn't be bothered to respond to them, he then hung up on me. If you think the van hire is cheap.....it's actually really expensive if you never get your deposit back. I would recommend avoiding this business and going to a reputable van hire company.Update, it is now the following morning and still no refund from Studley van Hire. I have submitted a money claim against them (but even that hasn't convinced them to return my deposit yet). Avoid at all costs, you have been warned.Another update, just received threatening and abusive texts from Studley van hire, including the words (SAD C**T). Funny how they have suddenly responded when I left a review but couldn't be bothered to refund me in time and then getting abusive with customers because of their own failings.Dave continues to send abusive messages including the latest words 'f**c**g fool'. Just shows you the type of man you will be dealing with.

Hired a Luton van for a week over Christmas to move house, fantastic price, excellent service and Dave went out of his way on Boxing Day to help us out when we needed him. I must also say that a week later, as agreed upon booking, our deposit has been returned without issue, I haven't had the issue that the previous reviewer had! .... I can only speak from my personal experience and I highly recommend Studley Van Hire, I will definitely be using them in the future.Richard Davies, 5th January 2023.

I have been using Studley vans for the last two years and they are excellent they go above and beyond to help you with van hire. Excellent prices and excellent vans. Dave is a top man all ways happy to help and irene is the best all ways happy to help and nothing is any trouble. I will continue to use them for many more years and will always recommend to other people as they will look after you. I have never had any trouble with my deposit and you never will. first class service as all ways.. Thanks dave and irene see you on the next hire. Thanks from Tom.

Unfortunately we've been robbed £100 booked a van and for unforseen circumstances we had to cancel within couple hours booking, followed company procedure requesting refund to be told can't have it back so beware of booking with these.

Emailed them twice about hiring a van, left two voicemails too and absolutely no contact made. Gone elsewhere for some more cash but at least the new place is reliable!