Jean Millar Wedding Shop Belfast

Oh my goodness I cannot speak highly enough of the lovely ladies in Jean Millar.I had a very very tight turnaround to find a new wedding dress for my post Covid wedding reception and the ladies found me the most perfect dress. I honestly loved it more than my original wedding dress. Every visit to the shop was so lovely and I was given dedicated time from the staff. Alterations are offered in the shop which is perfect and my dress was steamed for collection. The most fantastic service. Thank you so so much xoxox

Very poor service, there were no dresses available that were advertised on the website. Would recommend that they update their site. We left after 20 minutes. The lady serving us was rude particularly about other places to buy dresses. She said I wouldn't get the dresses I wanted (I did in another store on the same day where the service and experience was excellent!). The lady had a bad attitude with us as soon as we arrived, it seemed she didn't want to help us.

I’mSure the dresses are lovely. However never got to find out as each time I rang the person took the phone off the hook, m presuming because they were busy. Bad impression of customer service; an answering machine would be an idea

Had the best experience with the most beautiful lady ❤️ she went above and beyond for my daughter who is very shy and wasn't looking forward to getting a dress. But from wee walked in my daughter felt calm and confident and is now very excited for her special day. I really would highly recommend this place. And will definitely be returning for my other daughters dress. Really appreciate everything you did absalout lady ❤️

Does not deserve a bad review! After really bad experiences in other shops I walked in and was seen immediately they listened to what i wanted and every dress i put on i loved! It made my day and I walked away with a gorgeous dress. So happy with the experience and the range of sizes, styles, tiaras and veils! Thanks so much ladies!

I had only been to two other shops before and had already nearly given up, on the advice of my mum we decided to try Jean Millar. We called early on a Saturday morning without an appointment, but due to a cancalation they fitted us in. The first dress I tryed was perfect, but the staff member took the time to try on another 7-8 dresses to make sure this was the 'one'. Better still the dress was £700 cheaper than the previous dress I had picked in another store. The only thing was having to walk through another wedding fitting to get to my section, but really this didnt bother me at all. I would really recommend, esp if your on a tight budget and want the perfect dress without the £1000+ price tag.

I booked an appointment for today and when myself and my bridal party got into the shop, from we got into the room the two ladies there was no help what so ever and it felt like they didnt have time for anyone or wanted to know anything. No privacy at all when my bridesmaid was trying dresses on and my appointment was for 2pm and at 2.10pm we walked out due to the workers attitude . I WOULD ADVICE ANYONE THAT IS THINKING OF BOOKING APPOINTMENT TO GO ELSE WERE. customer service is ridiculous.

Lovely dresses but didn't have that wow factor. The person doing our appointment was half an hour late so first impression is already not good, the fitting/show room are very small and very close together, there was another group there and it just didn't make the bride to be feel very special. Staff are attentive but not excited for her. Extremely disorganized, another group came in while our fitting was on and it just felt awkward.

Couldn’t be more disappointed with the service in which we received from the offset from 2 members of staff.. We arrived for our appointment at 2pm and were told to go upstairs and wait, the first member of staff came up and started picking dresses from a small rail, when we got up to browse the selection she told us no! The member of staff then asked when the wedding was and what we were looking for, when told that the wedding wasn’t for another while but we wanted to try on different types of dresses to get an idea of shapes she just turned her nose up and automatically didn’t want to show any interest in helping , which was highly evident. She then disappeared and another member of staff came to assist us, again we were asked the same questions and when we had given the same answers the second member of staff reacted exactly the same as the first! Me and another bridesmaid found a dress which we liked so tried them on, there was another bridal party in at the time yet without any privacy we were taken past them handed the dress and shown the dressing rooms. We then had to step out infront of the other bridal party unzipped to help each other as the member of staff had walked away without even offering any help! She then proceeded to imply that we were basically wasting our time as the dress we had shown a liking to “ would be going out of season and satin would be coming back”. We as a bridal party agreed that the staff seemed uninterested in our custom, showed little to no interest in us as customers and quite frankly couldn’t have been any ruder if they tried! As a result we left the store by no later than 2:20pm! I would advise anyone even considering booking an appointment to browse the range to think again! Staff extremely rude and unhelpful!