EGI Interiors

Initial sales rep who made the drawings and measured was fantastic. The fitters were nice people. The product quality is cheap, whilst the aftersales communication, punctuality, professionalism and organisation is extremely poor.

We had our cupboards installed in 2019 by EGI Interiors. Initially, our sales representative was great and the installation was a high standard (so we thought). We had to chase on the so called 5 year guarantee. We started to see condensation build up inside the cupboards. Ventilation had not been installed. This was also built up against an external wall so the cavity should have had some room to breathe. Now, we have cupboards that pick up LITRES of water (all photos of bags collecting water every 2-4 weeks) over the winter period, and cold periods. The company suggested we had 'damp' and it was not their problem but that is far from the truth as this had not happened prior to the installation of their cupboards as we had cupboards previously there. As a result of them, this has meant getting black mould inside our cupboards, and moisture on our clothes and belongings. We have contacted EGI on several occasions, by phone, text, email and they are hardly responsive. The times you can contact them, their phone service is so rude. It is now end of 2021 and we still have not been able to use this 'guarantee' they provide. They promise someone will be coming but it seems the only option now is trading standards as we have given up trying to resolve this directly. If you are buying with them, their cupboards have lasted but their customer service is beyond shocking. The warranty is an absolute joke like the actual company itself. The cupboards may be cost effective, but eventually you'll pay the price. Consider yourself warned. Avoid.

This is the 3rd time we have had EGI fitting in our home. Totally impressed with the new walk in wardrobe- excellent fitting and awesome design by Baljinder. He really listened to our specifications and design to fitting was quick too. Would highly recommend

EGI interior is a company that produces worst quality products. They did not supply the product that was showed to us. Their customer care service is worst to none. We have lodged complaint more than 10 times and the person named Anu answers the call but doesn't do anything. Please do not use this company to revamp your interiors.

The builders did an amazing job with my walk in wardrobes. They were accommodating to amendments and the workmanship was excellent They cleaned up after themselves and wiped down the wardrobes. Separately, after completing the job the builders were kind enough to assist me with a separate task. Would use this company again.

Had a new kitchen put in a few years ago, specialists in cutting corners, all the back boards are damaged by the screws and hid these well behind the sliding doors. The doors weren't even aligned properly and when we confronted them, somehow it was our doing,

Highly Recommended, I had a great experience with them. Have carried out work in a very professional manner and was done as promised. Definitely going to recommend others and will come back again for my next job.

They were late and didn't inform me until I called them and they apologised. I was repeatedly told they would come see to damages as they scratched the newly painted walls taking furniture upstairs. After installation I immediately informed the head office and the sales rep that the units were damaged and they apologised saying they will replace them. They have kept telling me that they will replace the drawers. They even gave a date and made me wait at home and didn't pitch. The 2 gentleman who installed the units did a great job because they had to cut through a worktop we bought elsewhere and cut exactly to size and fit very well. They were very polite and helpful.. At head office they asked if I had spare paint for the walls and after a few days said they won't fix it. Their words exactly were 'please read the contract and we have clearly stated the scratches and dents are liable to have happened as we carry big panels. the workmen do try their level best to be careful but practical 100% security is never guaranteed'. Do not use this company. The furniture that they installed was rubbish, they don't arrive when they say they will. Its not worth the hassle. Pay a little more for a company that will hold its staff accountable. If you want poor quality units, to be given the run around, to wait at home wasting your time waiting for this company to repair their mess and not actually pitch, then this company is for you.

Bajinder Singh, Senior Design Consultant, was my first and main point of contact for EGI and what an outstanding service he provided. His communication skills, experience, technical product knowledge and design recommendations completely exceeded all expectations. All my queries were promptly answered, even outside of business hours, through the appropriate communication mediums, Phone, WhatsApp, text and/or email allowing me to make quick decisions. I highlight this because I did not receive this kind of service from the various other companies I was considering. Additionally, Baljinder’s punctuality and efficiency resulted in him providing timely quotations, ahead of his competitors and at very competitive prices.Sharan and Jaggan were the professional fitters of the wardrobes and they continued the outstanding service. Sharan and Jaggan were punctual every morning, even after a 60-90 minute commute, worked extremely fast throughout and did not let the quality of the fitting suffer. They make a great team and have left a very high quality finish on wardrobes which hopefully I can enjoy for years to come. Additionally, they cleaned up after themselves every day.Overall a very professional and prompt team that delivers very high quality products. Baljinder, Sharan and Jaggan are a true asset for EGI.Highly recommended. Keep up the great work!