Magic Wok

I hadn't been for a while, and it has changed hands. It was our first choice then, but sorry to say things have changed.

Good food extra dishes if you order a certain amount and made pretty quick

I love magic wok always go there but 1.5 hr wait for food is insane. Do they not have any staff ??? Bring back the previous owners. 45 mins max.

Another order (3rd in a row) where , even after getting the person taking the order to read it back to me, they've sent me home with the wrong dishes in my order. This time was take away for 7 of us. 1st time was someone elses order completely, 2nd was a meal for 1 and 2 wong dishes. How hard can it be!? Foods ok, just a bit annoying to get home and either have to go back while people eat theirs or just have the wrong dish.

Tried this place for the first time as it’s our new ‘local’ takeaway.Couldn’t get through by phone so went in person. Ordered a very simple meal for two and sat to wait…and wait..and wait. Phone orders were on loudspeaker so all callers conversations, name and number were heard by everyone waiting, including the first caller who was told his order would be an hour!Next caller had a shellfish allergy and after lengthy discussions was told the chef could clean the wok out.A chap waiting in person was suddenly told the chef was in hospital and his son, who was cooking, didn’t know how to make the dish he’d ordered. He chose something else, only to be told it wasn’t available - as was his next choice.By then I’d been waiting 35 minutes, when my name was called - not to collect my order but to be told the chicken chow mein wasn’t available. I can only presume the chef’s son didn’t know the recipe!I requested my money back and left - and consider we probably had a lucky escape!

We waited 2hours for our food then when we got it it was cold waiting in the shop was cold next to no heating and no explanation as to why it took so long will not be going again

We used to go to Magic Wok before it got taken over by new owners and it was our favourite place! But honestly now I am a bit sickened. I ordered Special Chow Mien and with the meat, I got some sort of organ. I know it’s an organ because it has small tubes and little tiny bits too. I do not expect to be paying nearly £40 for 3 people and then getting organ meat with a meal that doesn’t include organ meat. The peppers are also not cooked right. I just wish the rest of the meals could be up to the noodles standard, since they are lovely. I understand inflation, but the prices have gone up hugely and if we are paying extra I expect to get what I pay for.

Lovely place worker at the front a lovely young bloke had a great conversation about golf food was delicious

We tried all the Chinese take away in Felixstowe!!!! So far this one is the best!! It’s the only Chinese takeaway that the local international school students eat at…Definitely 10 out of 10. I personally recommend:Singapore style rice noodlesHot and sour soup

Used to be the best in Felixstowe however it has unfortunately gone downhill over the last few weeks.The last order wasn’t particularly hot also it was missing the rice for a curry. Such a shame as the food always used to be lovely. Don’t know what you’ve changed but please change it back.