Cash Converters

I bought a ukulele from your store using Cash Converters website. It came in an original box with a gig bag and three books. The order was placed on Thursday, late evening and on Saturday at around 1pm it was delivered by smilling delivery man. It was wrapped and packed safely.(Thank you for all that bubble wrap, you have made my daughter very happy) The instrument is perfect, as described, the price was fair. Thank you very much for a great service.

The shop itself was clean and tidy. I asked to see a smart watch from the window, the gentleman behind the counter was constantly tapping his fingers and hurrying me. I left the watch in the end due to the staff member and the fact the watch strap was dirty.

Great guys, great service and great items. Recommendable.

My old Bluetooth turntable broke, I was devastated and needed a replacement super fast. I'm a bit clueless about tech but Alan was brilliant and was really patient, talking me through various products and options. In the end, I opted for a Technics turntable and Mission speakers; I'm thrilled with them. I would say that Alan went above and beyond. Excellent customer service!

Hi I what to say a big thank you to you all for helping and understanding my issues very nice shop and very happy people thank you very much

I bought an iphone last week and was skeptical at first since its online with a few pictures. However i emailed them and asked for more details pictures first, they responded appropriately and at a reasonable time. I also confirmed everything by calling them on the day and they were very informative and helpful. This experience has made me confident in buying used products especially my first time at cash converters. The item was dispatched within few hours of my order and literally arrived next morning from Sunderland all the way to Kent. This was very efficient and the item was in great condition and met my standards. Thank you to the team and hopefully i will come across again if i need to buy anything.

I would like to say that I recently purchased a mobile phone from the Cash Converters website.I called the Sunderland branch, where the phone was being advertised, to find out some more information about the mobile phone.I spoke to Chris, who was very friendly and helpful over the phone. He and his colleague answered all my queries.Best of all, I received the mobile phone the very next day. I also was given the tracking number, so I was able to track the whereabouts of the parcel. That was a very big plus for me.Please keep up the good work guysFrom a happy Cash Converters customer.All The Best

Staff are lovely, great customer service from all the staff. Took something back today. Wasn’t a problem.Queried my ring size for something else, and blonde lady was so helpful and happy to help

In store today was helped by Asst, Sophie.Nothing was too much trouble for her, neither was her time.Thankyou so much.Sophie is a great asset to this shop.

Staff was plesend and hellpfull shop layout is good but thay had lowed music on i couldn't hear what thay was saying when geting served at the till i do like the biodegable bags thay have