Monks Lane Valet Centre

Unfortunately I had a bad experience using this valet company this time round. The staff pressure-cleaning my car had managed to dislodge the fittings between either side of my windscreen/ dash, and furthermore tried to conceal this from me by not owning up and simply discarding one of the fittings. When I questioned them about the missing piece the staff member who seemingly heads up the other staff members tried to allege that the fitting was already missing, i.e. that this had happened prior to me bringing the car to the valet. I challenged this and he then went to speak to the members in charge of pressure cleaning. He then came back and produced the missing fitting. He then proceeded to make it out like the fault lay with my car, instead of owning up and apologising for their carelessness and dishonesty. I was in a rush and did not wish to remain to argue the point. However I found this rather disappointing. My advice to other users of this service is to carefully inspect your car when it has been cleaned as unfortunately some people do not respect others' property.

Fantastic service - would definitely recommend. We took our very dirty car in and it came out looking brand new. Very thorough and hard working staff who did a really good job. They were also very helpful with how long the job would take, we’ll be back.

The guys at Monks Lane Valet Centre are always a please to deal with. They always do a great job, always courteous and always friendly. As a owner of Peter Skelton Driving School having a clean car is very important. I could do it myself but it would take me so much time to get it to the standard that these guys do so for me it's great value for money :)

I'm a regular customer with these guys and always go every Sunday to get my van washed they do amazing job every time my van always looks so clean and ready for Monday morning for work . Thanks guys keep up the good work. Highly recommend

Sloppy work and very expensive. Good job on the wheels, but the front and some other parts of the car have been left dirty. Definitely they have to improve to obtain five stars

Great team, excellent job carried out with no fuss. Will gladly use again

Very efficient and do a great job. Friendly staff. Highly recommended.

Fantastic service, staff are always friendly and work extremely hard. Great prices and always a brilliant clean. Highly recommend.

Always quick and efficient and good value. Especially when you get 5 people cleaning your car.

Visiting today at 14.00 .service not best going every time more worse since I using them got blast in car salon thit cigarette( i have astma). The servise ot value of price at all window left not wipe stains and rubbish still was under seat.