holland & odam Estate Agents

I've rented from Holland and Odam for almost 9 years, and as someone whose rented a number of homes in the past, ai can say H&O are fantastic. They are down to earth and friendly, unobtrusive but absolutely responsive and supportive when you need them.Any challenges or concerns Gemma and the team have always been able to help, going above and beyond. They really understand the complexities of being a tennant and advocate for your rights whenever needed. Thank you!

After graduating from university I needed a place to live but I was getting nothing but trouble from other estate agents - telling me there was no point in putting an offer in, I needed 6 months minimum, a guarantor, making comments about my new job and my salary. I felt defeated and like I was going to have to work full time living with my parents.Me and my parents didn't have high expectations going into the viewing in Street for this reason, but WOW were we blown away. The properties were fairly priced. Nicky who showed me around was so honest, genuine and kind. She expressed how the agency doesn't intend on ranking people based on their income or situation, everyone is treated fairly and they want the most suitable tenant for each property. Nicky answered all my questions (which as a first time renter, I have a LOT) and was incredibly patient with me. I was scared to open up about starting a new job but I'm so glad I did as she reassured me about everything.I know estate agents are meant to be nice to sell a property, so we still prepared for the worst. However, Nicky advised me on other properties in the area and was prepared to set up an action plan of offers should this one fall through. It felt so good to have someone on my side who genuinely cared.To our surprise and immense joy, I got the property! Nicky called me to tell me and I was so happy it was her. Then I spent time coordinating with Cameron and yet again, had a ton of questions to ask. He answered them to the best of his ability and really put my mind at ease, he was so helpful and sent over some good information about my energy meter and parking too.Finally, Gemma sent over my contract and I sent questions back regarding some of the clauses. She again, put my mind at such ease because between ordering furniture, ordering a moving van and getting Internet installed, these past few days have been terribly stressful. To have such friendly and helpful people at the other end who actually want the best for you means the world, and when I say they've changed my life for the better I mean it.So I have gone from being a uni student during a pandemic, getting diagnosed with chronic illness, graduating, not being able to continue my job, failing to find a job in time so moving back in with my parents... to having a brilliant new job, and a secure home I know I will love in a wonderful area. And if I do ever need to move properties for any reason, I know exactly who I'll be in touch with to help. Thank you from the bottom of my heart.

Recently bought my first house via Holland & Odam in Street. In our search we saw houses with all of the local agents and Holland & Odam were without doubt the most professional, helpful, compassionate and competent agent by a country mile. No judgement for walking in without a shirt and tie on unlike come competitors, treated us like human beings, listened to our needs and found us a perfect house. They made sure everything went smoothly and efficiently and if I ever move again I'd probably contain our efforts to only Holland and Odam and not bother with the rest. Thank you so much to everyone in the Farm Road branch, wonderful people, wonderful experience.

Sue and the team were excellent!! Buying your first home is always daunting but they made us feel at ease and we're always on hand to answer any questions I had, were always easy to get hold of and nothing was too much trouble. The moving in hamper was amazing with lovely little touches in. We have been in our new home for a week now and they were excellent throughout the whole buying process. Thank you so much x

Very clear communication, very friendly service. Never said they were bothered by me calling them a million times a day. Got into my house (rented) within a couple weeks. Couldn't fault them

Helpful staff ,go out of their way to make sure that everything is dealt with professionalism and efficiency. They really care about their client and go beyond what you'd normally expect from an estate agents ! I recommend them wholeheartedly

Holland and Odam have been exceptional in every way. Great customer service, honest, open, amazing marketing and extremely proactive. I don't know another estate agent who can beat them