Citizens Advice Bureau

Rang today to talk to someone on the phone. After the long message. Office's are closed still because of covid. What a joke....

I went to them for help on October 8th and can honestly say they didn't help me at all. I needed help with a 'right of way' problem down an unadopted road. First she didn't know anything about it & said it needed a solicitor. Fair enough but when I asked her for the name of a solicitor who would give me half hours free advice she told me she wasn't allowed to give this information. Then she went off & printed me the names of solicitors who you have to pay! I said 'If you can give me the names of pay for solicitors why can't you give me the names of free ones? She said 'I would if I could but I don't know any' previously she'd told me she wasn't allowed to. I know they're volunteers so I shouldn't complain really. I do however think I had a right to better help than I was given.

To busy for proper help for a drop in service. Always need to make an appointment, which is about 4-6weeks away.

I can't fault them so far

excellent help and friendly

Always happy to help and support people

Very helpful staff

The best place for help and information. Always helpful

Great advice massive wait for help

Excellent service very helpful I can't fault the service