Barchester - Bedewell Grange Care Home

I am a visitor to Bedewell Grange Care home the staff team are very approachable and friendlyThere is always a warm welcome and the care speaks for itself staff interact with a person centred approach having the resident at the centre of all they doI would recommend this home to anyone looking for care facilities for their loved one .

My mam spent a short time at bedewell grange, family was worried about her going into care home, but couldnt have asked for better care, staff are lovely, kept you updated, and mam was well looked after i would recommend bedewell grange to anyone, its such a big decision, but my mam received excellent care.

Realising that the time would soon come for my uncle to go into a home I decided that I should start to look so that I was prepared. I visited Bedewell Grange and had no reason to continue my search. As Margaret, the lovely Manager, walked me round the happy atmosphere, bright and clean rooms, caring staff, happy residents, it said it all. Lunch was about to be served and it looked delicious. My uncle was in hospital and not long after it was confirmed that he did not have capacity and had to have full time care. He had been adamant that he would not go into care and every time I mentioned it I was met with “NO, NO, NO. He was moved to Bedewell Grange and Margaret even came in over the weekend to help him settle. I am his closest relative and live 300 miles away. I went to visit him during his first week and he said “I love it here”. I cried I was so relieved. I cannot commend ALL the staff highly enough. Even the handyman had hung some pictures, I’d taken to him from his home with with care and sensitivity.This really is the nicest home I have ever visited and I’ve visited a few

My mam spent a short time at Bedewell but the care she received was amazing , the staff are so kind , professional and go above and beyond to make their residents comfortable and feel at home I was worried when my mam had to go in a home but I couldn’t of asked for a better home they are amazing . Parents are precious but I would have no problem recommending Bedewell Grange to anyone considering a home for their loved one .

I am a practice Manager from one of the local practices. Our practice deals with residents of Bedewell Grange. They have recently appointed a new home manager who very kindly met with the practice. Our meeting was to discuss the practices services and the requirements the home would expect from us for their residents. It was evident from our meeting that this home puts their residents first, safety and quality care was at the top of their agenda.On entering the home, my colleague and I were greeted in a warmly and efficient manor.As the home manager was still busy finishing off a meeting she was already in, we had a short waiting time. Each staff member that passed us during their daily duties were extremely pleasant and accommodating. There was a calm atmosphere in the waiting area and for once I can honestly say that they was no unpleasant odours around.I have visited a number of homes and have always noticed an odour.I felt that I should write a comment as I know how hard these people work. On a Positive note for the practice and our GP's but most importantly the residents is that Bedewell Grange refrain from using Bank Staff, which is a massive plus for all using their service.

Just picked g/daughter up, she works there,looks like a nice place ,don't want to end up there,

I currently work for Bedewell Grange as a senior carer. I love my job everyday Is differentI like to think that I provide a very high standard of care that each resident deserves. We are a fantastic team at Bedewell.If you are thinking about putting a loved one in a care home you are more than welcome to pop in for a cupper and a chat.

As a member of staff at Bedewell i would definitely recomend our home to anyone looking to place a loved one in care. We have a warm and welcoming home with friendly, caring staff and person centered care for each resident. I know finding the right care for a loved one can be a tough decisions so if your still not sure or have any questions at all pop down to bedewell for a visits, you can view our home, chat with the staff and have your questions answered while enjoying a cup of tea or coffee.

My Mam was a resident at Bedewell Grange for just over 12 weeks earlier this year and her stay was so traumatic for her and for us as a family, only now, months later am I able to write this review. Although Bedewell Grange looks aesthetically pleasing and ticks all the boxes on paper, the Dementia floor is quite frankly horrific and not somewhere you would want your loved ones to end their days. My poor Mam was extremely anxious, vulnerable and scared whilst she was there and received terrible injuries which included a broken nose, a severe head injury which initially was suspected to be a fractured skull and required 8 staples to the scalp (and then another head injury on the same day) both requiring hospital treatment and scans, facial bruising and abrasions, a black eye, a suspected broken hip and many more bumps and scrapes in only a 12 week stay. (We have documentation and photographic proof of all of the above).The Dementia floor is an absolute free for all, where the poor residents are left a lot of the time to their own devices, wandering from room to room, anxious, distressed and directionless with very little to non support or reassurance from the staff. My lovely Mam is in a wonderful nursing home now and is thriving as she's now receiving the care she needs, care Bedewell Grange didn't seem to realise or recognise as necessary in a late stage Dementia resident.This review isnt meant as spiteful or reactive, as I only do this in the hope that a family does read this who are in a similar position as we were and are considering Bedewell Grange for their loved one and this makes them reconsider, saving them heartache, many sleepless nights and bitter regret for the rest of their lives. Do your research then do some more and do not leave your loved ones with Dementia/Alzheimer's in the care of Bedewell Grange.

I am a regular visitor to the home as I help periodically and assist the hard working staff that dedicate themselves to improving the residents time at the home, I feel honoured to help assist such a great team and get to socialise with the residents that live there. The environment within the home is like a community where everyone knows and helps each other. I would recommend the home to anyone considering entering as you will feel welcome from the first time you enter.