Cubitt Launderette

We were visiting London and desperately needed at laundry place to wash and dry our clothes. We found Cubitt Launderette and met the very nice owner. She showed us how to take care of the laundry and wanted to make sure that we weren’t overpaying her. In an hour or so, the clothes were taken care of. They were fully dry and folded neatly. We did not expect the owner of the place would fold our clothes and keep it in a bag. Great service!

We were traveling from the US and needed a place to do laundry since our hotel only offered send out service. New owner was very helpful and kind in getting our laundry done. Couldn't have asked for better service!

Ohhh.. fantastic service.. left my laundry smelling super fresh.. making me smile while I snuggled into it... very customer centric as well. Good value for money

Place is nice but the guy from staff was not helpful at all : a young guy much more interested in watching netflix than helping customers.......and when I was asking info he looked pretty annoyed......if he doesn't want to deal with customer maybe he should not be there......

This establishment has had a change of owner. The new owner is professional, thoughtful and helpful. I watched her help customers with careful attention. She shared her plans for the place to update the interiors and I wish her the best of luck. She is so easy to talk to, a right jewel in the community

New owner very friendly and careful. I took it in the morning and they had finished the laundry for me within 3.5hrs. Quicker and cheaper than hotel, even with the travel from West India Quay. Thank you!

Handed my jacket in for a minor repair over two weeks ago and was told it would be repaired and returned to me in three days. I have been back three times and on each occasion my jacket wasn't not there with no reason given. Very poor service with no communication and poor attitude of staff.Saga continues. Went to collect my jacket today (4th time) and told again that it is not ready and I should come back on Sunday. During the conversation with staff his friend started to act aggressively towards me. Stay away from this establishment.Final installment, finally got my jacket back three weeks after handing it in. It has been repaired and pressed to my satisfaction and they did not charge me. I still won't go back there.

Urgently needed to get a LOT of laundry done the same day. Popped in on the slim chance - and they got it all done! Incredibly helpful and great communication. Thank you!

Terrible service with aggressive attitude . Broke all my clothes during service wash even after charing extra for separating clothes, and then argued it's not their fault and will cost around 10 pounds each if I wanted anything to be repaired.

Based within Castalia Square, we've used the services here a few times back in the days, so not sure how the standards are now.St John's Park (Stop L) / Stewart Street (Stop J) via D7, 135, N550 for buses or Crossharbour via Docklands Light Railway would be the best ways to get here via public transport.