Chapati 9

How hard is it to read a piece of paper that clearly says 'NO SALAD' ?? Been going here for years but recently these stupid mistakes are happening more and more frequently and again the last night.... king chicken kebab covered in salad! that was the final straw and we will now drive an extra 5 mins to Renfrew for our Indian food.

Got our delivery this evening and it was all freezing. Bit of a shame as they usually are really good. I don't have a microwave so ended up just throwing most of it out, except the cold pakora my son ate that.

Ordered a pizza,two BBQ chicken kebabs and an extra portion of cabbage salad. The food was delivered on time, on opening the parcel I noticed the extra kebab salad was not included. I called chapati 9 to explain and told them I didn't not expect the driver to come out to deliver just salad and I would get it next time from them. All ok, until Chapati 9 called back to inform me that the salad portion is very small and he just lumped two portions in the one container. By this time we had started to eat the food, pizza was ok, chicken from the kebab was very dry so much so it was sticking to the roof of my mouth, the owner attempted to persuade me this was normal and that if I was not happy I was to try somewhere else"

This was their last Chance ,poppadoms not crispy,spiced onions a chemical taste Garlic Naan no taste of Garlic ,Dhansac was tasteless gloop I think it was Lentil soup thickened with cornflour no spice of any kind ,shocking,a New Indian opened up across the Road might shake them up it is too late for me £17 that cost Never Again

An hour and three quarters to receive coold food that had to go in the oven. Paid £27 for poor service. This place used to be good, looking at the other reviews, not sure what's happened?

Great takeaway in Bishopton probably the best out of them all in the village. Great curry and kebabs it really is second to none. Price wise not too expensive. Food always warm and cooked well. Would highly recommend. Having ordered from this place this evening 18/11/23 my review must change I once thought that the service and manners of this place was second to none but tonight changed my mind having waited for over a hour and a half for my food it turns up well not really warm but look warm I called the shop to find out the status of my order and was passed to 3 people within the shop and a phone call of 14.5 mins to eventually told to order elsewhere and they would do nothing to help solve the situation. The rudeness of the staff of which one was claiming to be the manager is nothing short of disgraceful and disgusting and unwilling to short the situation out. I will never in my life use this place again it isn't the place it used to be and honestly for the price it's hardly worth the manner you are spoken to. The customer isn't always correct but to try and resolve an issue instead of saying we are too busy is a start and not rude.

Best kebab and curry shop in Renfrewshire. Jazz is theeee man.

Ordered from here for a very long time. Has always been the best takeaway in Bishopton. We order once per week, every week (very occasionally twice per week). The last couple of times, I haven’t been happy. 1st occasion was service - placed order for collection, went to pay card in the shop, would accept cash only (fair enough), I offered to place the order on the website there and then so that money paid (weather was terrible and had my son in car), owner said no and basically had to go get cash. At the time I wish I just said cancel the order, purely out of principle. 2nd occasion - quality/quantity. Tonight’s was the 3rd poor experience - collected a semi-burnt pizza (not acceptable). Also collected a curry, less chicken pieces AND much smaller pieces. I’ve basically just sat and ate sauce and rice, really tasty sauce let me point out, but it was a bonus to get a bit of chicken. I appreciate the times we are living in, we are all feeling it, but I’d honestly rather I was charged more for the same quality of food. Also, sorry to be so blunt about this, I’m actually offended that you had the cheek to box up that pizza the way it was (with minimal chicken but again understand why). I have now decided I won’t be spending anymore money in Chapati 9, I’m so sorry! Not sure if £30 average per week loss will affect you in any way, I hope not, but I’m not prepared to work hard and spend money on things that not worth it, whether it costs £10 or £100. Good luck.

After being a loyal customer for many years I am absolutely disgusted with the service I have received tonight. The ice cream I ordered had obviously been defrosted and refrozen and when I phoned to advise them of this I was told I'd get a refund. Ten or fifteen minutes later the delivery driver came to my door for the ice cream, which I'd already binned. When I phoned and spoke to the manager he said he wouldn't give a refund without proof, implying I was lying! I didn't even asked for a refund, I only phoned to let them know there was an issue! All they had to do was thank me for letting them know! I'm disgusted by the way I was treated, absolutely terrible customer service and I won't be back.