Sue Ryder Furniture

The guy in the reception in Portsmouth was unhelpful. He gave me a number to call when the website said I could visit in store and get a date booked. I called the number which was not available. Tried searching online until the number I called got through to the same store I visited - he was not flexible with the dates and said sorry to be a pain as we could not get a van booked. This guy is not representing your company well.

Store is an absolutely joke .its a waste of space and waste of charity funds for paying ignorant staffs vages:((everything is well overpriced and most of stuff beyond selling conditions! Manager needs to find a new job!

The Man Working There Was Quite Polite But The Woman Who Was Working There Was Very Rude And Not Very Friendly Atall. We Would Have Purchased Some Things But Her Attitude Put Us Off So We Left Without Buying Anything And We Will Not Return Either. Shame As We Buy Alot From Charity Shops, So Your Loss Really.

nice shop, good collection, great staffs

Awful service. We purchased a sofa and waited 2 weeks for the scheduled delivery date which was Saturday 27th July. We were given a slot of between 9-1 so we were up at 8am to get our old sofa out.Then we had a call at 9.15am from the shop to say the driver had called in sick. Therefore we were going to be without a sofa all weekend.The delivery was rearranged for Monday between 4-5. My partner had to take an afternoon off work and had already taken the beading out of the front window to get the sofa in.At 5pm still no sign so he called the shop and was informed that the delivery had been missed off the schedule! When I called to discuss compensation for the massive inconvenience the woman on the phone was quite curt - totally unhelpful and generally speaking - rude!I appreciate this is a charity, but I'm sorry this treatment of customers is unacceptable.

Not my first visit and definitely not my last. Extremely nice staff, volunteers, helpers. Some really nice pieces and I have every confidence I will find even more stuff I need. Take a look, you have nothing to lose and everything to gain

Selling a reconditioned beko washing machine for £192 the machine brand new with guarantee is only £170

Good place to find home furniture had the whole house furnished at very cheap cost. You have to visit multiple times to get the best deal as stuff comes every week.

Spacy with furniture clothes, books and bric a brac. Lovely staff. Always quiet and a great place to browse. Lots of bargains!!