Mercedes-Benz of Colchester

Welcoming and attentive showroom. Having owned different Mercedes over the last 30 years I would say this is the best main dealership I have dealt with so far, highly recommended.

I'm absolutely delighted with my new Mercedes from Mercedes Benz, Colchester. I would highly recommend the Sales Executive Georgia Leach. She is very professional, knowledgeable, efficient, super helpful and friendly. Thank you for all your help and assistance Georgia.

After calling the dealership last Friday I was put in touch with James Churchill. From the first conversation I felt at ease and that I was being dealt with by someone who really knew his stuff. His product knowledge was second to none and he answered every question I had instantly.He always called back when he said he would and provided me all the information I needed to make me feel comfortable.The vehicle itself is faultless. We drove 3 hours to the dealership and was greeting with coffee and refreshments. The car was spotless and the service again was 5 star. James was very welcoming and made us feel at ease. His in depth hand over was extremely useful and he even chucked some fuel in.I have dealt with other premium brands having previously owned BMWs and Audis but my Mercedes experience has been head and shoulders above the rest.James is a credit to the company and it’s been a pleasure doing business with him. I look forward to 2 years time when I can go through it all againJosh C F.

The process of buying a car from Mercedes-Benz Colchester was seamless. The showroom is superb, its probably the nicest one we've experienced. We were supported by Georgia Leach - Georgia is very professional and really knows her stuff, we built up a great rapport wih Georgia and have come away with a superb car that we are utterly delighted with.Thank you Georgia, it was fabulous working with you.

When you're buying a high end car it comes with expectations of the whole experience. Jardine motors of Colchester met those with ease, even the coffee and biscuits were high end. Greetings were polite, professional. We dealt with a charming young lady , Georgia who went through the cars with us and organized test drives, she even covered our purchase with a Mercedes sheet so it could be revealed like a new model, that was a loverly touch which made my wife feel fabulous as she took ownership. Overall the buying process was easy. Georgia did her level best to get us the best price but in the end it's down to service and keeping your car on the road with the least amount of inconvenience during servicing and any defects that may show up. I believe Jardine will give us that service. I experienced a little of it already when I met the service manager and asked if he could charge my phone which he dutifully did and kept me abreast of its whereabouts and charge state and I hadn't even bought a car!! A very polite gentleman! I would recommend this dealership if your considering a high end car.

Great service.The only negative is I was told the service would be 1hour 30.This was almost 2hours 30, which has impacted my immensely, meetings arranged have had to be cancelled.

James was very helpful and got back to us quickly with any questions we had. He dealt with a small issue aftersale quickly and solved any issues we had.Brilliant customer care.

Excellent service.I have been speaking to Brett and James about purchasing an A class saloon.James came back to me with a video and also a valuation for my car and also the cost to purchase the new vehicle.Unfortunately the monthly cost to swap was too much for me.However the customer service skills of both members of staff at Colchester was amazing. Credit due to both members of staff at Colchester. I would not hesitate to speak to them again in the future. Many thanks for your help and assistance, definitely a 5 star review.Kind Regards,Paul Johnson

James was engaging, helpful and straightforward. There were a few things that needed to be lined up and once agreed he did everything to make it happen in a seamless and professional transaction.The dealership itself offers all customer support items to bring peace of mind to the car ownership.I had a memorable buying experience with Jardine Colchester, I would have no hesitation returning and dealing with James again.