Beresfords Estate Agents - Hornchurch

Just wanted to say the level of customer service I have received from Beresford is outstanding. In particular Peter Spencer, one of the agents was very easy to get hold of, his responses via email were prompt and we was kept very well informed throughout the entire process. Would definitely recommend Peter to friends and family in the future. It has been a pleasure.

The team at Beresford's were fantastic throughout the process of selling my mother's property. They took time to talk my mother through each process as it was happening (my mother is blind). Helping her with forms and even posting, scanning documents and emailing them to the solicitors for her.Nothing was to much trouble. I definitely recommend them and cannot thank them enough.David Kaylene

A huge thank you to the Hornchurch team especially Ben, Dan and Lee. They were absolutely brilliant with our house sale which completed within days of Christmas. If you need a negotiator Lee is your man he was absolutely brilliant. Ben and Dan kept us updated with everything to do with our sale - a brilliant team can't recommend enough. You are definitely in safe hands with professionalism, negotiating and keeping you updated. Thank you Hornchurch team

Beresfords Estate Agents is the best in the business! Their expertise, professionalism, and personalised service made my home-letting experience a breeze. Excellent communication and a genuine care for client needs set them apart. Specially agent Charlie provided support for each step. I couldn't be happier with the outcome.If you're in the market for a top-tier estate agent, look no further than Beresfords.

I went to view a property marketed by Beresford. I met with Reece and Daniel, agents showing the property. I have to admit, I had some reservation about estate agents as I have had bad experiences and therefore was so pleasantly surprised when I met with Reece and Daniel. They were so approachable and very friendly ( a far cry from what I’ve experienced). They guided me through both the properties and were very helpful with any questions I had.I am so glad I met them, it really made my day. They are very personable and their service was impeccable.Who knows whether the property I liked will go through but I’m so glad to have dealt with two of the best estate agents I’ve ever come across.I wish them both all the success for the future.Monsur Ali

We have received an excellent service throughout the sale of our flat. There were many difficulties along the way, the first buyer pulled out last minute, various legal issues with the lease. However, everything was dealt with so well. Communication was excellent and we are extremely happy with the service received. Special mention and thanks to Carly who worked so hard to get us to completion!

Beresfords are the most professional agent around Hornchurch. experience in buying our property from them 19 years ago and now In our selling our home .We gave them our keys to our home to Show buyers around and we had sold our property within days it went on the market .Ben ,Daniel , Scott were always on hand either by phone or by e mail.We would definitely use Beresfords again .

A totally professional outfit from start to finish.with Scott Moule the drivingforce. The Solicitors upstairs called Cunningtons with Palaniappan Ahilan at the helm are also excellent.. Nothing was too much trouble and dealt with promptly so I thoroughly recommend there services.

Unfortunately we did not have a good experience working with Beresfords. Whilst they were able to quickly find an initial buyer for us, once that buyer pulled out they encouraged us to accept an offer from a second buyer that they hadn’t done their due diligence on. They were uncommunicative through the whole process, and when the second buyer unsurprisingly pulled out they tried to cover up the situation. We found the team to be very “salesy”, much more focussed on their commission rather than our experiences as clients. It was a very stressful time for us so completely appreciate that we were tense, but their lack of after sales care was notable. We went on to have an entirely different experience with other estate agents who ended up selling our property, and there was a big difference in how we were treated.

Daniel, Ben, Scot and Reece were all first class at Beresfords in Hornchurch.They could not have been more polite, helpful and full of top drawer advice throughout my experience with them.I strongly recommend their branch and I certainly will use them again when buying or renting.Thank you to the team for their patience and professionalism.