Toxic Respond Pest Control

Back in March we used these guys for bug extermination. They were very polite, friendly & very informative. I have used them prior to this as well and have always received the same high standard of service. Needless to say, should I have any issues in the future I will use this company & would recommend to others.

I was really impressed with the service I received. Budin was extremely knowledgeable (I learnt a lot about moths!), and did such a thorough job. I'm confident that all moths perished and fingers crossed they won't be back any time soon.

The guys were very professional. Especially Thomas. He and his colleague were very thorough on the inspection and the treatment seems to be working as I haven’t seen any bed bugs since then. I’m very thankful to the brilliant team for their work

Prompt and professional! We realised that the dog has fleas and they kept reappearing. The guys from Toxic Response reacted super quickly and sprayed the house in no time. We have not had any problem since. They also come in an unambiguous car and uniform, so your neighbours can’t tell there’s a pest problem :)

I was absolutely distraught thinking I may have bed bugs, i mean in tears and a panic distraught, I even wasted money i honestly couldn’t afford on an inspection earlier in the day from someone else and was told yes I needed to treat the property. I went into a frenzy calling around for advice and quotes. When I called toxic respond it was 9:30pm by which time I was just beside myself, and they kindly offered to come straight over even though it was clearly the end of their day, to inspect. They looked thoroughly which I can’t say was what I had seen from the inspection I had paid for earlier that day from another company.And they did their best to console me that I didn’t have bed bugs and didn’t need to get any treatment done, explaining in detail and showed me pictures so I was sure on what had been seen or I should look for. M even when I said I may take treatment anyway as a precaution(that’s how distraught I am) they insisted it wasn’t needed to my surprise, where as most seem to take advantage in this instance when they see someone like me so upset. To deal with a grown woman crying isn’t easy! Yet They were professional and so very kind to me taking time to ease me and give me as much info as possible. I don’t think I will ever call anyone else now where ever I live.Thank you guys so so much!

I organised with them an appointment.I waited for them for 1 week when they can come to my house, I have bedbugs.I stayed at home and waited for them.When I sent them a message that they will come on time? he answered back to me no he will be late around half an hour.I told to him is not okay for me because I need to go to work, we need to reorganise for another day because they were late.He started to be very rude with me that he did not reorganise a new appointment, I need to call another company!So, this company absolutely not professional!Avoid them, not waste your time, I waited a week for nothing.

Tommy was very quick to respond to my email on a Saturday morning and was very helpful with my worry about bed bugs. He suggested I send photos and quickly responded with advice. Compared to other services that just want to book you in to take your money I was very thankful to be able to discuss with a professional before rushing into any treatment.

I've just read some of the reviews below, and I wholeheartedly agree with them. Plaman and Lubo arrived on time (early in fact) and inspected my flat for roaches. I found two of these creatures a couple of months apart from each other, so after seeing the second one, I called Toxic Respond to investigate. I had a good experience with them when they removed mice from our previous flat. I had the same honest and thorough experience this time, and Plaman to my delight confirmed that there was no evidence of roaches in the usual places they would expect. They concluded that they may have come via a pipe from a neighbouring property, or from another property via a bag. Plaman even went to the trouble to inspect the neighbouring property for us in case this was the source, but thankfully again no evidence found. They did not even take a fee for coming out to inspect! I have now asked them to inspect my sister in law's house as they have had roaches and the two roaches may have come from this abode. Again I would fully recommend Toxic Respond to anyone with a pest issue.

I was extremely worried as I had been getting bitten at my Aunts house whilst she is away on holiday. I thought to my horror that there was a bed bug problem. An engineer came to the property and thoroughly inspected the bedroom and the living area. He assured me that the problem was not bed bugs because he could not find evidence of it and suggested that the problem is more likely to be fleas due to a pet in the property. He advised me to get a flea monitor and (showed me the brand to get) as this is the best way to double check for fleas and he said, if I did find evidence of fleas he would come back out to treat the property. I have had a bed bug issue at my own property and the same engineer has done a fantastic job always!!!!!!! If I do have a pest issue in the future I will request for the same engineer due to his very good technical expertise and excellent customer service!!!!!!!!