Totally Wicked E-cigarette And E-liquid Shop

First time visiting this shop and it was a great experience, the staff were friendly and very helpful. Even let me try all his new flavors which i ended up buying!! Will be back soon!

I got everything I asked for,such friendly staff and good also good prices, thankyou ☺️

Well versed with great customer service. Being my 1st time in the shop n my phone playing up he was patient n carried on like nothing was happening which really helped my anxiety out n stopped me from panicking! Was really appreciated by me.

Very helpful even with my new vape mod that I didn't even buy from the shop. Will be paying many visits for my liquids

This shop may have been good in the past but now it's absolutely abysmal. I drove from one side of town to this shop as they're the only one in Harrogate that stocks the product I need, only to be greeted by an 'Out to lunch' sign -'Back at 2'. I've lost track of the times I've been there and it's been closed when it's supposed to be open, with a poor note on the door with an excuse. There's no mention of the shop being closed at lunch on Google or on the shop door. I thought I'd wait, so went for a coffee and returned at 10 past 2 and the shop was still closed.It wouldn't be so bad if the staff were any good when the shop was actually open. Now, they are obviously completely disinterested in the job and have a terrible knowledge of the products. I've been given the wrong product many times and often have to explain to whatever staff member is on duty what it is they need to get and often - where it actually is !Really poor. Given its rate of decline and service I can't imagine it lasting long.

Messaged here on Bank Holiday to buy my first vape as I'm giving up cigarettes, they replied quickly and I visited the shop half an hour later. The customer service was excellent. After describing what I was looking for, the owner recommended a mid range model ( as opposed to trying to sell me the most expensive type as is the case in many shops ) because it would fit my needs. After a full demonstration I left with a great product and a free bottle of vape oil, TW also gave me a loyalty card on which points are accumulated with purchases leading to free oils. Same price as amazon, the difference being an immediate collection, loyalty bonuses, great service and the ability to go back to the store if any issues occur. Can't recommend highly enough.

The best shop in town the lads are the best at helping you out with any problems you have very happy

Nice store & friendly staff. Parking can be a bit of a pain, though the store is decently sized, there is not a lot of stock/vapes to choose from, but they do have a good selection of vape liquids. The staff knowledge of vapes is also retry decent.

I'm a regular customer to Adeel and Shahid and what can I say, the customer service is unmatched and they're the two friendliest guys you could have the pleasure of chatting to! They're always ready to help you out or just have a chin wag, couldn't recommend a better vape shop to visit. Great company, products and service.

Outstanding service, one of the most pleasurable shopping experiences I have had. We were able to try the liquids and the different devices.