Princess Nails

They don’t know anything about Customer service!!! they definitely need lessons in how to treat people especially their loyal customers, I was surprised after being a regular customer for almost a year, they are now asking me to pay an extra charge of £10 more than what I used to pay before! and when I was asking gently about the reason behind that she was like my staff didn’t know about the extra charge before!! If that happened once, I would say she has the right! but I have been their almost a year and each time dealing with different member of staff and changing me normally, doesn’t make sense that all the other staff were not aware of the charges!!She is very RUDE !!!!!!

I find it so had to find a nail salon with people who can do a decent paint job and shape my nails how I like but Louis who works here did a phenomenal job on my shellac manicure and pedicure today..so neat and tidy and finally a salon that uses the razor to get rid of the dead skin on feet as opposed to just the file.So pleased and will definitely return.

I’m currently waiting for my nails to be finished but has abruptly stopped as I asked the male owner I think if instead of cutting my nail that was coming away from the acrylic to shave the acrylic away instead so I could continue to grow my nails. He said no. I asked nicely several times that it has been done here before by one of the ladies. He still refused to do it.He got up and angrily said to use her. He is now with another customer and I’m waiting still with half done nails. He is so rude and has no customer service skills. He behaves like this every time. Completely unacceptable behaviour!

My favourite place! Have been going there for years and wouldn’t go anywhere else. The team are amazing, friendly and do fantastic job! Couldn’t recommend enough.

Lovely experience, had a walk in appointment to have my shellac removed, manicure and shellac reapplied. The nail tech found remnants of dipping powder gel (under the shellac) left by another nail bar, and was kind enough to remove them without an extra cost. My nails were done to my expectations and I am happy. Will definitely return here.

My friend and I came here 2 weeks ago to get her nails done before the holiday. It was very nice. The atmosphere was very good. Even though, there was so busy, they still tried to service as good as possible. I am very happy about that. Highly recommend!!

Their manicures are a 10/10, my gels lasted until the regrowth was too much and I immediately went back and got a fresh set put on. Highly recommend.

The worst treatment I ever received.. Argumentative..awful set of extension in fills, they look so fake and they are too thick even though I said I want to make them as thin as possible.