Cavalier Carpets Ltd

Avoid this organisation at all costs! They have defrauded a whole community of hard earned cash!Sold us the dream said they would provide the carpet for which we paid £11.5k for and they would ensure it is fitted to perfection.. having completely messed it up they are refusing to take ownership and trying to blame the fitters.. fitters that they recommended and said they would be present to ensure its done to perfection. They were present but messed up on the plans and authorised the fitters but then ended up with the pattern not matching.Having complained to them and not even asking for a replacement which we fully deserve because the goods were not as described. They refused to give us any discount instead lying about what the fitters said (we have documented evidence).We have a solicitor assigned and will be going to the press as well as warning as many potential customers as possible.John was the salesman who made the promises but then failed to take ownership.

excellent help from Joh Thorneycroft who visited to help with an insurance claim. very knowledgeable and efficient

Quality from start to finish on contract carpets.Thanks to Nathan and the team.

Watch out for this company when having insurance work carried out. They procured a flyby-night subcontractor, who cut corners on underlay quality and installation method and their attitude in getting the snagging and latent defects resolved has proven to be very Cavalier.Even after an independent flooring specialist had condemned the flooring installation in a report, Cavalier Carpets are still dragging their feet.