Hello Student Accommodation, Victoria Point

These student halls are amazing, clean, all furnishings look brand new, quite big depending on the price. Will be exciting for all new residents for Sept 2018 as there is a new gym, dance studio and cinema. Staff are amazing, will help you with any queries. Definitely recommend.

I want to provide a detailed review for those who are considering this accommodation as I was put off myself by the bad reviews.I initially wanted a short term contract for three months and I later extended it until the end of the academic year. The team were excellent at sorting this out for me. There were several parties hosted by the team throughout my stay, which was very welcoming. The team were also very good at moving students to other flats if necessary.The rooms are bright, airy and dry but they are not sound proof. If someone sneezed in the room next to yours, you would hear it. When I first arrived, my room was being used as storage (by another flatmate). My flatmates weren't aware I was moving in. I later found out that 'unannounced' flatmates were common.There were a lot of maintenance problems with the flat. Most were sorted very quickly (same day). However, some remained throughout the whole tenancy despite reporting them several times. There were significantly more maintenance issues in these halls compared with any others I've stayed in. It became very tiresome in the end. I felt like I was always waiting for the next problem.The major criticism I have is with a breach of privacy whilst living there. I sent a private email to the team concerning my flatmate. I was later confronted by my flatmate for sending the email and she could specify the details in it. I had told NO ONE I had sent the email. It was clear a member of staff had shown her the private email. This was something I was very upset about.I would have put 3/5 stars but Hello Student handled Covid 19 extremely well. We were all offered an early termination and refund, which is very reasonable. I would recommend these halls, especially to social students, but not above the university run student halls.

The management team at Manchester hello student are very rude, ignorant and obnoxious. I would not recommend this student accommodation, room checks randomly, staff aren’t always available to give you your deliveries and parcels which means you have to wait. Prices on room for what you get is just outrageous, simply trying to be Vita but could never compare. Do Not Stay Here!!!

I loved my time living here and devasted to have to leave early due to COVID-19. The staff are friendly, helpful and so welcoming! I rented a studio flat and I absolutely loved it. It was modern, clean and well-equipped. The common rooms and gym were an added bonus. I would 100% recommend this place for any students or young professionals looking for a safe, comfortable place to stay :)Thanks Victoria point for my home away from home x

Despite initially being worried staying here due to bad reviews, I have had a great time here. I stayed in Block 4, and as far as I know, Block 4 and Block 3 have just been re-furbished two years ago. The rooms and facilities in these blocks are clean, new and modern. The staff have also been welcoming and helpful, and have organised events through out the year. The location is within nice walking distance from the Uni, being about a 20 minute walk from the University of Manchester, as well as a 10 minute walk from the local shops. Curry Mile is nearby too, which is always a nice walk.

The rooms are very modern and bright. The kitchen is fitted with oven, microwave, dishwasher, fridge and freezer! But it is the staff at the reception that makes the accommodation great. Somehow they remember your name, and are always very friendly and welcoming. I had a problem with my room, and the staff went above and beyond to make me feel comfortable.

Victoria point, lived here for 3 years now, the location of the accommodation is great! Close to university and city centre!The accommodation is very clean and it’s good to see how much they have developed the accommodation in these years as there is cinema and great socials areas.The only cons about this place would be the staff changes very quick, in my 3 years being every year the office team always changes which can be really annoying.It is a great student accommodation!

Do not stay here. I stayed here for a few months last year and it is incredible how poorly maintained the flats are. There was a fire in our kitchen and had I not smelt it I wouldn’t have known as the fire alarms didn’t go off (this wasn’t fixed during my time there even though staff were notified). The hot water was very limited and there’d be enough to either do the dishes or have a shower around every 3 hours. There was mould in my room that kept growing (also wasn’t sorted despite notifying staff). The kitchen which had no windows and a very poor fan would smell very badly due to poor ventilation. The single glazing meant that I’d wake up during the winter months with big puddles on my windowsill. I stayed here for around 4 months before dropping out although I hadn’t been there I was still being charged for rent, gas and electric for the whole year even after returning my key. By far the worst place I’ve ever stayed and I hope noone else has to endure this awful accommodation.

Please please please..do not stay here. The worst place i have ever lived in during my years of university. At the start of the year- the ceiling of my roof constantly leaked and went all over my belongings such as my TV etcc.. Not one penny of compensation wasprovided. Alongside this, staff are incompetent as… No clue how to deal with things, no clue how to speak with people in a respectful manner.. absolutely disrespectful. Alongside this, no understanding/care of the covid 19 situation. wouldn’t ever ever choose to live here again, looks good on the outside but the worst experience i have ever had with an accommodation provider. If i could rate it 0 i would.