Halfords McConechys Montrose Autocentre

They have been good on other occasions. This time I waited for 10mins to be acknowledged only to be told come back Monday. Maybe I picked a busy day but the attitude was nonchalant....

Booked in my car for a wheel alignment job. Arrived on time, to be told that the “ wheel alignment machine isn’t working today “. Complete waste of my time and petrol. Quick enough to take my money online but takes 5 working days to refund me for it. Bunch of clowns

Really happy with the service , recently had my MOT got £10 off with joining motoring club for free ! Staff courteous and friendly. Will definitely return.

If you have a problem...don't go there. Car with a warning light on after few months from their service, I went on Saturday 30 minutes before the closing time (my fault) and said that they can't because the software of the computer wasn't working and pass on Monday any time. I said that could be 15 to 6pm (their closing time). On Monday I came 35 to 6 and they told me that the were closing...I asked why so they told me to pass on Monday and the absolutely unpolite receptionist (the girl with red hair) started to use really bad manner for tell me to go and also being sarcastic when I was explaining my problems. Absolutely not raccomended if you have a problem. Good only for routine works.

Hopelessly poor service. Booked in then not booked in! Not saved in the calendar apparently but they had ordered my parts?? Wrong parts had to go back to supplier several times and left waiting around all day for a half hour to max I hour job. Zero commitment to keeping me updated. I would seriously consider other options before booking your vehicle in to this place.

Went in with a coolant leak , took two days for them to tell me they couldn’t do anything and to take it to forfar. Terrible communication refused to answer basic questions. Literally ignored me , or to listen to me as to what the fault was which resulted in misdiagnosis and more wasted time not once did they phone to update me . I had to do all the phoning. I will never use Halfords again .

Not a brain cell between them.Had 2 vans for different reasons 2 weeks apart. I though the process of booking an MOT and an exchange of brake pads would be simple…….obviously not.Each time I went, I would have to remind them why each van was there. This was appeared to be very challenging for the staff to grasp. Even though I booked each van in when I arrived it was not in the system and no one had any ideas to why my vans were there.My van was there for 48 for an MOT for them to tell me at 1730 that they could not mot my van.Appalling service and attitude, absolute brain dead

Just had tyres fitted, really pleased, excellent service, as car needed in a hurry for hospital is appointment. Would recommend to friends.