Polka Dot Travel Stafford

Recently booked a holiday through Polka Dot Travel in Stafford. Both Lydia and Julie were extremely friendly and helpful with the booking, which made it all a very easy process. Julie even went out of her way to create a print out for me to use, as a surprise for my partners birthday! Thank you again :)

I want to say a massive thank you to Julie at polka dot Stafford for helping me out today 10/5/23 after looking for days and days on the Internet I dropped polka dot Stafford a message and within hours we hadour holiday booked.Thank you for your hard work and patience with me today you really are a star.Keep up the fantastic work and will definitely be booking with you again.

There are many reasons why Polka Dot Travel in Stafford fully deserve 5 Stars, Mainly for their commitment to provide the best service they can.Our holiday didn't exactly go to plan, through absolutely no fault of theirs. They found an amazing holiday to Iceland and New York at a great price, unfortunately due to weather in Iceland the Airline cancelled the flight out as we arrived at the airport, making the holiday a no go. The next day we went to see Julie in store and she pulled out all the stops, found us a great hotel and flight out to New York the next morning for a fantastic 5 night , 6 day trip.On our return we then needed to follow up our cancellation and refund, it didn't happen as fast as we wanted but Julie again worked above and beyond to speed the process up and the refund was soon back in our bank account. so in short the staff are there for you whether it be finding your dream trip OR to sort out any issues beyond their or your control. Well done to the girls at Stafford Polka Dot, Thankyou for all your efforts and a New York trip full of wonderful memories.

We recently booked a holiday with Maddy and we are super pleased with the service. Maddy got back to us straight away and beat the price we had found ourselves. Quick and efficient and really polite. I’ll definitely be going back to see her soon.

My husband and I went into the Stafford store over the weekend to book a last minute holiday in the sun.As soon as we walked in we were greeted by a really pleasant young lady, Maddy, and invited to take a seat.Maddy patiently listened to our requests and was extremely informative and helpful.With 15 minutes we had booked our holiday and have a really great deal as well!! Even better than on-line.Thanks to the outstanding service provided by Maddy and the great deals, Polka Dot travel will now be our ‘go to’ travel agent.

This was the first time we had used polka dot travel Stafford and although we had to wait awhile as they were all very busy when it was our turn the service was excellent.This was the first time for us to book an accessible holiday and Julie made it so easy for us. They phoned jet2 while we were there and got it all sorted, nothing was to much for them. even getting down on the floor to find the weight and battery type for my mobility scooter.We were both very happy and appreciated all your help. many thanks Barry &DawnThomas

Booked, in February 2022, a 10 day holiday in Rhodes for 15th may this year. Polka dot travel were extremely helpful in choosing our holiday. Taking into account all our requests. We had a fab time and returned last week. Was a long time to wait but definitely worth it. Will definitely use polka dot travel again.

Called in to Polka Dot Travel yesterday (12/1/23) to see about booking an accessible holiday for myself and 2 carers. We were greeted by the lovely Julie, i think she was the store manager. Nothing was too much trouble, she listened to everything that i needed, contacted hotels for accessible rooms, contacted jet2 to sort out things like special assistance etc. Julie was very lovely and very knowledgeable. I went in looking for a week away and ended up booking 2 separate holidays. Nothing beats the human touch as they say and not having to do any of the work myself was definitely an added bonus. Would highly recommend visiting in store to get a great deal!