Pontardulais Mot Centre

Good people, good service and a less complicated way to sort out your vehicle. Great place for those who don’t understand automobiles. Gobbledegook not spoken.

Welcomed when I arrived, shown i to a waiting room when I spoke to and probably bored the receptionist. Offered a drink, she was very efficient also friendly. Mot passed, keys given back to me certificate in hand money paid, job done, thank you.

Very loyal to its regular customers, but I wouldn’t recommend going there if your car is older and you’ve found them on an approved website. I could have taken my car elsewhere and had it fixed in less time for less money. Instead they kept me waiting on and off for 5 days while they dealt with the MOTs. So I went to my usual MOT centre to finish the job, yes after £500 + the job wasn’t finished, and instead of taking the job, the owner sent me to the best and cheapest option in Swansea. What a difference in customer service. Never again….

Great team. This garage came recommended to me by a neighbour. They fit the car in quickly to get looked at, kept me informed and were very straightforward. If my car ever squeaks, pops or goes Kaput, I'll be giving them my business again.

Awful customer service!My car went in for an MOT on Monday, the car failed on a tyre and headlight alignment. The garage sent me a text message requesting me to authorise the work, I selected the tyre that was in stock. I phoned the garage the next morning asking for a pick up time, they informed me between 2pm to 3pm. I attended to be told my car wasn't ready as they hadn't got around to working on it. I asked for another time to be told they couldn't say when but would ring me before the end of the day. No phone call.I phoned again the following day to be told the delivery company had sent the wrong tyre. Which is surprising as I selected the higher priced tyre that was in stock, then to be blatantly lied to saying they hadn't got around to fitting the tyre when in actual fact the tyre wasn't even in stock!If you are happy with terrible customer service, like to be lied to and have 3 days spare for a tyre to be fitted this is definitely the garage for you. However, I will never return.

Problem with my Audi, booked into Pontardulais Mot centre for a diagnostic check, unfortunately their kit is not sofisticated enough to diagnose the problem, so they gave me a choice to pay for another hours investigation or take the car home. This cost me £90 and have had to book another Diagnostic check with a German Specialist garage. Morale of the story don’t book a diagnostic check with Pontardulais Mot.

Can not fault the team, booked my MOT here and the turn around was really quick. Expert advice and very helpful. Highly recommend this garage.

Super place to go for any needs for car repairs and mot’s! Aaron is a top bloke who also does all sides of electrical work including new keys, remaps, dpf clean and after market security immobilisers!

Really impressed with the friendly and efficient service received. Will definitely continue to take my vehicle to this garage.

Amazing professional service.Very reasonably priced.Staff are super helpful and polite.