Auntie Annes

I was thrilled to learn that there was an Auntie Anne's in Brighton since we were coming on holiday for a few days and do not have any of these stores in our part of the country. However having walked fifteen minutes there to get my Dad his favourite Almond pretzels (no click and collect or delivery options or phone number were available), was told we don't do those!" Not

Asked for a pretzel asked for mustard and he offered me ketchup and not going to get more mustard until later in the week. I then told him to forget about it he ignored me. Shoved the pay machine towards me, I end up paying for it at £4.50 for a pretzel that was way to sweet.

Very disappointing! £4 for an undercooked bit of dough. Very oily and tasteless, could make it better myself.

Always enjoy the products here and very, very surprised by the negative reviews to be honest. Many of the worst do seem quite old. My partner and I are frequent customers—probably too frequent!—and always love the food.

Lovely staff and great tasting food. We always grab a snack from here. A selection of sweet and savoury. And bonus is its halal. Love the jalapeño and cheese pretzel and the pepperoni cheese bites. Yum

I asked for a plain salted bagel, for £4.20 I was expecting great things! The overwhelming taste was of sugar, the bagel was greasy and tasted nothing like a real bagel. The only reason I gave 2 stars and not 1 is because the staff were polite and helpful.

Second time we've tried it here. The first time the Pretzel was dried out and had clearly been made hours before! Gave it a 2nd go as my son lives pretzels, but yet again we ended up throwing half if it away as it was tough, dried out and cold!!! More expensive than Mr Pretzel, which is a million times better!!!! NOT impressed!

I was somewhat taken aback by the attitude of the guys working behind the counter the other week when I noticed the guy who was making the pretzel touch the back of his hair readjusted his cap and then was intending to continue making the pretzels. When I asked if he was intending to change his gloves, he asked why. When I brought it to his attention that I had seen him touch his hair, he went on to argue with me and changed his gloves.. on leaving the counter still within hearing distance, heard him swear and say not very nice things about me, I also had my daughter with me... I am disgusted with his behaviour and more than likely won't be going there again

Bought an original pretzel dog from the outlet at Churchill square Brighton and found that the pastry was uncooked inside. Had to bin the item. Selling uncooked food is dangerous. Will not be visiting again

Pretzels were so good! Wish Anne's was all over the country but it's so hard to find them now. :(