St George's Medical Centre

Following a medical emergency during the imminent festive period I I would like to THANK and acknowledge the professional and personal care administered by Dr Northfield ALL his team at the St George's Medical Centre Moston. They made the patient and myself feel more comfortable during a distressing time offering care and reassurance alongside a very busy clinic. Their care and reactions were also praised by the paramedics who again arrived in a timely manner. I would also like to thank the team of paramedics Lorraine. Ray and Abby for the care and kindness given during our journey and two and half hour wait outside the hospital.

Thank you Lesley and team, also Dr Northfield for calling and sorting out the problems with my sick parents and their prescriptions. It is difficult dealing with these remote systems and from the outside as their daughter; but I hope we got there in the end. Lets just hope everything works out and they actually get better.

GP is not doing his job, I explained my problem and the GP said we will contact you ourselves with in two wee, but they never contacted me again its over two months now. Same thing happened to me last time when I went for another issue and the GP totally neglected it instead of solving the issue and now my issue is worst not want to disclose details about myself or the issues I faced due to privacy and security reasons.

Spoke with the receptionists quite a few times over days if a few days regards making appointment,i have not had any problems at all and found doctors,nurses and receptionist polite and friendly.i understand the stain that working with the public can be like,so politeness is required and deserved both sides.

Basically, the receptionists are the worst in the GP!!!! They don't respect the patient's. I was waiting to see the doctor for my sister as she couldn't speak English and this was the second appointment because in the first one they meant to book an interpreter for her but the first appointment couldn't go ahead as they told that the interpreter was not available so far, it is fine but while I was waiting to be seen by the doctor for my sister one of the patient was ringing the bell trying to get in but there were 3 receptionists which they didn't care and one of them were dancing for the other two receptionists which my point is that they are working for the NHS to serve the public on tax payers how can they be that much rude to the patients. The receptionists should be trained how they should deal with the patients as the patients are not feeling the same as normal person in those moments.

It can be challenging to get through over the phone to book an appointment, however it can be done online after registering at the reception desk.It's a busy medical centre and I feel it could do with more regular cleaning.Doctors are friendly and professional. The nurses at the reception desk may sound not nice over the phone but they are when you meet them in person.Parking is available on the street.

Can't fault this place, staff are amazing and have always been helpful to me. Never had a problem with the reception staff and have always been very respectable and always willing to help me. The practice manager is amazing, twice she's help me when she didn't need to. Would recommend this place.

The service received at this surgery is beyond belief. Tried to speak to a doctor with regards to an emergency referral for my 93 year old mother. Told I would have to wait 8 days to speak with the doctor. Explained this would mean that my mother would be without carers and extremely vulnerable. Surely to God the doctor could have been told of the situation and and a referral sent via email much sooner than this. Appalling!!

MANAGER STACEY & TEAM TREATED ME UNFAIRLY ( I KNOW IS BECAUSE OF MY COLOUR )I have been unwell from the end of august and I spoke to my doctor the 1/09/22 and he suggested antibiotics for me , but I couldn’t get after 7 days and he requested me for a blood test for the 19/09/22 .But due to the death of the queen all appointon that day was cancelled, and they tried to get me another for 23 in another firmAppointment for 23 was done but test result was not successful due to my blood was dried before lab and my gp could not find me another test to be done which I found very strange dealing with a patient on well and can’t find me a blood test to do a test that only take 5 minute’s clinic made wait for another 2weeks til the 10/10/22 . Unfortunately for me I went to appointment 20 minutes late due to emergency from my son and Stacey manger and receptionist treated me like a piece of paper of their patient who called in sick and we did not what was wrong with him .And this is the second time my son was in well for months and they could not find out what was wrong with him till another outsider doctor diagnose him to found out my son needed treatment nearly lost my boy because of this same firm I don’t know whether some will do anything about . Be careful about this clinic staff there don’t care about your health is just another profession for them .But this field is to help and safe live but no to treat men as not human .