St James's University Hospital : Ophthalmology

I received surgery recently for a detached retina. The care I received was exemplary.

Fantastic care and attention in the eye clinic this morning. In and out in under 3 hours.

This appointment system is total and utter rubbish. My husband has had a cateract operation and has been back to see the surgeon once since. He then went to the opticians for a new prescription she referred him back to the hospital we then got a phone call asking us to go in on the 11th September we went and was told to not keep the appointment for the 13th September. We were supposed to come back within the next week. We received a letter this morning saying because we had cancelled 2 appointments we were off their list. We only cancelled the 27th September because we would be out of the country. So a new appointment was made for the 26th September. The whole system of appointments us a farce. Someone has seriously made a mistake. If it costs my husband his eyesight there will be repercussions. By the way we waited almost 5 hours on the 11th September

Ward J25 ophthalmology took care of me on Tuesday this week when I had cataract surgery. I felt the need to write a review singing their praises. First time experience for me. Relaxing atmosphere in the waiting area for the patients, almost cafe-like while the nurses administered the numerous pre-op drops. Chatting the hours away with one another exchanging past experiences. Good long wait for me as I was further down the theatre list for the afternoon but it was very relaxing. The procedure itself was totally painless and the staff right through to the surgeon were so informative every step of the way. It's such a refreshing change to be able to sing the praises of the NHS but on this occasion it is truly warranted. Whatever the outcome for my eye, as it's early days yet, I cannot fault the welcome, the atmosphere and the surgery. Thank you to all in this ward.

We’re really impressed by the Eye Dept since they moved to the Gledhow Wing. A nice relaxed ambience, helpful and efficient staff and up-to-date diagnostic equipment. Such an improvement.

Brought my 87 year old mum for eye laser treatment, to the eye clinic gledhow wing st james.Everyone was so helpful & patient with my mum from reception to having all the treatment. The appointment was on time & everything went like clockwork.Thank you NHS so much, my mum is very nervous so it made a good experience for her.. much eadiet

Return visit with my daughter who has several disabilities. Staff were extremely caring and sensitive to her needs.

Went to the eye clinic after a sudden influx of floaters and pains in my eye... the staff were very nice I have to say, but I'm disgusted by the level of standards. The ophthalmologist looked at my eye, saw a small tear, got a second opinion and told me to carry on as normal. They said it wasn't even an abnornality. If you see dark spots or black

i was told to be there at 12.30 i was left there till 8,45 the nure and desk staff had all gone home i only ha a cup of tea i was all on my self .t hey came for me at 8.50 after my eye was done the doctor took me backto ward 25 made me a cup of tea he gave me my eye drops and find a taxi home being disabled it was hard work i told the taxi i was seated in a wheel chair because i could not see him . i had no vision for 3 days and i had a black eye my eye ball was swollen and my eye after 12 days my check bone is still sore and eye ball still swollen i never want to go in ST JAMES AGAIN